SWIZZER.GEN.B Virus MalwareRemoval Forum Couldnt Help

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by CCTEK, Jul 20, 2008.

  1. CCTEK

    CCTEK Private E-2

    I had the guys at Malware Removal try to help me...They couldnt after about two weeks trying to remove the virus. First came up as a swizzer.gen.b ...When I ran SDAT in safe mode Thats what it said and renamed it. So I still cannot run a complete Virus scan w/o my system crashing. I have tried all anti virus, Nolop and such all my sectors on hard drive are good I have now what is camm a redirector Virus...JS:ReDirector[Tri]
    Trojan Horse
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please attach a link to your thread at Malware Removal for our reference.

    Also what program are you running that is showing you the swizzer.gen.b and JS:ReDirector malware items? Attach a log that shows exactly what and where things are being found. JS:ReDirector is often just something found in old email files. Make sure you cleanup all junk emails.

    Now please follow the instructions (even of previously done) in the below link and do all steps in the exact order written. Then attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide
     
    Last edited: Jul 20, 2008
  3. CCTEK

    CCTEK Private E-2

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Looks like that link was doing all the same things I would have done. ;) Did you remove all the email files that are infected?

    Based on things seen in your other thread, it still sounds like you have hard disk issues or file system issues.
     
  5. CCTEK

    CCTEK Private E-2

    chaslang, when I ran Malwarebytes' Anti-Malware quick scan this is what I found. Now should I continue with a thorough scan and what should I do with what is in quarintine? I know you said do all then send. I do not know if I should send them all. But..........
     

    Attached Files:

    Last edited: Jul 22, 2008
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you are running the READ & RUN ME, you need to complete all instructions in the order written (Malwarebytes was not first in the list) and attach ALL of the logs when you finish. According to your MBAM log, you took no action. You need to quarantine the problems otherwise there is no sense in running the scans.

    You also need to answer questions when we ask them.
     
  7. CCTEK

    CCTEK Private E-2

    chaslang, I understand that I am supposed to go step by step and as I have said before I do appreciate this greatly. You acted so promptly and definately know what you are talking about. I still have this question since I did noty follow your procedure. I wasnt sure if the infected files in quarentine would be a problem. Thats why I asked. Also I sent you the wrong log. My mistake:( So I will ask "when I ran Malwarebytes' Anti-Malware quick scan this is what I found. Now should I continue with a thorough scan and what should I do with what is in quarintine?" Also there was problems with SuperAntivirus so there was no log. I believe You have suceeded in removing the virus. Very good job. I will leave you a thank you. Usually I can take care of these problems but it was a little out of my league. Major Geeks forum is the best.
    One other little small question. Why do I get double messages and is it ok to run sp3. It seems that I had problems with sp3. Perhaps it was the virus. Also problem clicking on links, I need to press Ctrl and Alt then click on link. Not all links
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Once something is in the Quarantine, it is no longer a problem.

    You only need to run what we ask and nothing else.

    Nothing is necessary right now, but when we finish all cleanup and when you are sure that nothing was deleted by mistake (i.e., that you don't need what has been quarantined) you are free to empty the quaratine for any programs.

    What double messages are you referring to?

    Not until we have finished here.

    If you still have this problem after the below instructions, try the Software Forum for this. Also try a different browser to see if it just browser related.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now reboot your PC!!!

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below log:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

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