System wouldn't start up, but now is slow.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by abombapoc, Jun 20, 2013.

  1. abombapoc

    abombapoc Private E-2

    Originally the system wouldn't start up, I went into safe mode and ran malwarebytes quick scan, it found two PUP called IB (InstallBrain) and I removed them both, but I decided to go ahead and do the removal guide since I am not experienced enough with computers yet to discern these things for myself, and I am pretty sure there has to be other things wrong than just some random PUP, however I got it good enough to be able to log in and now I am updating everything.. It is still slow though and I'm pretty sure there is stuff still hiding since I never removed anything except some PUP.

    It started a few days ago, I was not the one on the computer when it first originally started, my aunt told me that she was frustrated because her homepage changed, and so she wasn't thinking and when it asked her to update some kind of software that adobe made (she doesn't remember which adobe product it was) and she thinks it WAS in the web browser, that's when things started to go south so I'm assuming that was what led to the computer being infected or something.. That is all I know, I remember that HitmanPro was one of the only other programs that showed anything, and it showed "Riskware" and some other thing.. Anywho, here are the logs.

    Thanks in advance,
    Abombapoc :)
     

    Attached Files:

    Last edited: Jun 20, 2013
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={F8DA6E40-D3A7-11E2-9261-000000000000}
    R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: HelloWorldBHO - {1C8501DD-5580-48AB-B25C-6D5DBE835A6A} - C:\Program Files\OApps\SelectionLinks.dll
    O2 - BHO: LessTabs - {3178A392-8963-471E-B7A2-969CB58D6496} - C:\Program Files\LessTabs\IE32\LessTabsClientIE.dll
    O2 - BHO: Updater By SweetPacks Helper - {7D4F1959-3F72-49d5-8E59-F02F8AA6815D} - C:\Program Files\Updater By SweetPacks\Extension32.dll
    O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
    O3 - Toolbar: SweetPacks Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
    O4 - HKUS\S-1-5-18\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (User 'Default user')


    After clicking Fix, exit HJT.



    Uninstall the below vsoftware:
    Internet Explorer Toolbar 4.8 by SweetPacks
    Java 7 Update 17
    Java(TM) 6 Update 31
    Java(TM) SE Runtime Environment 6 Update 1
    LessTabs
    McAfee Security Scan Plus
    SweetPacks Updater Service


    Now install the current version of Sun Java from: Sun Java Runtime Environment


    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    
    :Services
    McComponentHostService
    Updater By SweetPacks
     
    :Files
    C:\Program Files\OApps
    C:\Program Files\LessTabs
    C:\Program Files\Updater By SweetPacks
    C:\Program Files\SweetIM
    C:\Program Files\McAfee Security Scan
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee Security Scan Plus
    C:\ProgramData\McAfee Security Scan
    C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\z7f7v71n.default\extensions\{2326C1C3-3E92-49da-A3FB-CB8AD8AD8F25}
    C:\Users\Owner\AppData\Local\Temp\*.*
    
    
    :Reg
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{6A3E2990-B1B4-4584-8558-73EF028A2239}"
    
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{DECA3892-BA8F-44b8-A993-A466AD694AE4}"
    
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "WMPNSCFG"=-
    "GoogleChromeAutoLaunch_721577D41E77D440C916E2687EBA0267"=-
    
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\gupdate]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\gupdatem]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Acrobat Assistant 8.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Adobe Acrobat Speed Launcher]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Adobe ARM]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HP Software Update]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HPADVISOR]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ISUSPM]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\iTunesHelper]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\QuickTime Task]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Search Protection]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SunJavaUpdateReg]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SunJavaUpdateSched]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\WMPNSCFG]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{1BBE2B39-D286-437C-A87E-9D4E8190CF80}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{1E85AAED-0758-4FEC-B304-8797797AE2F3}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{6A3E2990-B1B4-4584-8558-73EF028A2239}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{99CDA0AB-0BF9-444A-A045-B4E7BE503695}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A90F9B9B-6E19-4425-9BDE-F5DAC5AE48CF}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CA32CBCF-3D14-4F8F-8158-B0AE1DDA1C38}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3178A392-8963-471E-B7A2-969CB58D6496}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3178A392-8963-471E-B7A2-969CB58D6496}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8A2BBD3A-2130-4882-B198-863271F320DE}]
    [-HKEY_USERS\S-1-5-21-1806559756-3371572533-1261325884-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3178A392-8963-471E-B7A2-969CB58D6496}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0E8A89AD-95D7-40EB-8D9D-083EF7066A01}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1C8501DD-5580-48AB-B25C-6D5DBE835A6A}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3178A392-8963-471E-B7A2-969CB58D6496}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EEE6C35C-6118-11DC-9C72-001320C79847}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{EEE6C35C-6118-11DC-9C72-001320C79847}"=-
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
    "Tabs"="res://ieframe.dll/tabswelcome.htm"
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
     
  3. abombapoc

    abombapoc Private E-2

    Thank you very much, I assume you want the log.. Here it is. :)

    Thanks in advanced,
    Abombapoc
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

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