Systems log in has been shut down and blue screen of death on XP?

jmy2469 · Mar 16, 2011

Trying to help a friend out here. She is using windows xp. She ran microsoft security essentials full scan, she told me that the logo was orange when it was scanning,after the scan was done, it went back to green. Her computer restarted,got some kind of fatal error message,blue screen, and it said that system's log in has been shut down. Now she can't get on anything. Any idea where I can start to help her out? Thanks for the help.

TimW · Mar 16, 2011

Moved to software forum. There is not much we can do for you malware wise if you can't boot up to a stable condition. You can try doing these:

[*]Take the hard disk out and scan it in another well protected PC
[*]Use another PC to make a special CD which you can boot from to try and run virus and spyware scans or to at least backup data. CDs like the below:

http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html

UBCD4Win

http://www.sysresccd.org/Main_Page

http://trinityhome.org/Home/index.php?wpid=1&front_id=12

Kaspersky Rescue Disk.

BitDefender Rescue Disk-with-auto-update.

[*]reinstall

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Systems log in has been shut down and blue screen of death on XP?

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TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

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Systems log in has been shut down and blue screen of death on XP?

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TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

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