Taken "read me first" steps. Post logs here?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by cheerin4blue, Aug 23, 2010.

  1. cheerin4blue

    cheerin4blue Private E-2

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Still need you to attach:

    MBAM
    ComboFix.
    C:\MGLogs.zip
     
  3. cheerin4blue

    cheerin4blue Private E-2

    Okay. Thank you. I will try to find these logs right away; I'm a total novice at this!
     
  4. cheerin4blue

    cheerin4blue Private E-2

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I don't need the Combo quarantine file. I need these:

    * C:\ComboFix.txt
    * C:\MGlogs.zip
     
  6. cheerin4blue

    cheerin4blue Private E-2

    Still trying to find the ComoFix.txt. I've run a search and am only finding the ComboFix quarantine file. I must be missing it somehow. Still working on it. Thank you for your patience :) View attachment MGlogs.zip
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing much in the way of malware in your logs.

    Download The Avenger by Swandog469, and save it to your Desktop.

    * Extract+ avenger.exe from the Zip file and save it to your desktop

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    * Run avenger.exe by double-clicking on it.
    * -Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\Avenger.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  8. cheerin4blue

    cheerin4blue Private E-2

    My computer is running much better than previously. Thank you! Should I leave everything that was downloaded as recommended by this site or should I delete items now?
    Thank you so much for taking the time.

    Carrie View attachment avenger.txt

    View attachment MGlogs.zip
    Then attach the below logs:

    * C:\Avenger.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now![/QUOTE]
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Run CCLeaner and then go into this folder and make sure these are removed:
    Code:
    C:\Documents and Settings\Compaq_Administrator.YOUR-4DACD0EA75\Local Settings\temp\"
    8wplb2kl.htm  Aug 30 2010        1846  "8WPLB2KL.htm"
    j4fqx4uc.htm  Aug 30 2010       30096  "J4FQX4UC.htm"
    lmk3for5.htm  Aug 30 2010         987  "LMK3FOR5.htm"
    n6ipd419.htm  Aug 30 2010         987  "N6IPD419.htm"
    p7ew2quh.htm  Aug 30 2010       15441  "P7EW2QUH.htm"
    pb58k4x5.htm  Aug 30 2010        9016  "PB58K4X5.htm"
    s2sl6frn.htm  Aug 30 2010        1846  "S2SL6FRN.htm"
    xd1k72dy.htm  Aug 30 2010        9405  "XD1K72DY.htm"
    zh8ks4rf.htm  Aug 30 2010       24626  "ZH8KS4RF.htm
    Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




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