The Blue Screen "windows Is Shutting Down" Last Forever

Hello,

During the last six months, my laptop has been working fine.
Nevertheless, during this period, the following issue happened twice when I shut down the system : the blue screen "Windows is shutting down" last forever and I had to force manually the operational system to shut down.
I scanned the windows XP pro Sp3 operational system installed on my laptop with KIS ("paranoid" setup) and MBAM and nothing was detected.
I am suspecting a program has not been ended correctly and this probably caused the blue screen "Windows is shutting down" to last forever.

Please, I would like to ask if it exists a solution, a tool than can solve the blue screen "Windows is shutting down" lasting forever?

Do you think my operational system has been damaged when I forced manually it to shut down? If yes, does it exist a tool to fix this operational system?

Regards,

John

 

Can you try to download the program BlueScreen with the link below and run the scan then post the scan results?
Someone here should be able to read the crash dump folder and maybe see what is causing the BlueScreens.

http://www.majorgeeks.com/files/details/bluescreenview.html

 

@katkat ,

I don't believe the OP is having BSODs. When XP is shutting down, the screen turns blue with the words "Windows is shutting down".

 

Opps sorry. Never mind John. I guess I was having flash backs of the nightmare of having blue screens back when I used XP.

 

You press ctrl+alt+del open Task Manager and see what processes are running for all users.
Then you kill one that in using more than 0% and see if the computer shut down.

If that doesn't work, do it again with a different process.

If this happened since Tuesday, you need to know that MS has released some updates for XP SP3. Check you update settings because if they are turned on, the computer could be running updating in the background. That might be the holdup. (You would see a svc process using more than 0% CPU).

 

Hello everybody,

Thanks a lot for your answers!

Please, do you think my operational system (Win XP Pro Sp3) could have been damaged when I forced manually it to shut down?

Does it exist a multi-tool able to fix damaged Windows files, registry, etc., to defrag registry and hard drive, to clean, etc.?

Would Mechanic System be a good choice?

Regards,

John

 

1. Yes, a forced shut down or a sudden loss of electricity can damage the file system.

2. No idea about a multi tool. I suggest you try and fix 1 item at a time. When you run a multi fixit tool, you have no idea what changes are being made.

3. I don't know Mechanic System so no, I would not suggest you use it.
Do you perhaps mean System Mechanic? http://www.iolo.com/products/system-mechanic/
If so, I don't recommend that either. It is a multi-fixit tool and any programs that say they fix lots of things tend to make the problem worse.

This is safer because you are using your XP CD to repair
http://www.wikihow.com/Do-a-Windows-XP-"Repair-Install"

 

You could do plodr's Repair Install.

You could also launch cmd (Command Prompt) as Administrator and type sfc /scannow in it (include the space between sfc and the forward slash) and hit Enter. It may ask you to insert your Windows XP installation CD.