trats & pupur

Let's start with this:
Download and save RenV.exe to Desktop (must be on the Desktop).
Now Copy the bold text below to notepad. Save it as Log.txt to your desktop.

Code:

C:\Program Files\McAfee\MSK\MskAgent .exe
C:\WINDOWS\system32\ctfmon .exe

* Now using your mouse, drag Log.txt onto RenV.exe
* When finished, RenV.exe will produce a new log. Attach the new Log.txt to your next reply.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.

Use windows explorer to find and delete:
C:\WINDOWS\system32\win_m.dll

* Run ComboFix
* Run C:\MGtools\GetLogs.bat by double clicking on it.
* Attach the below new logs:
o Log.txt
o C:\ComboFix.txt
o C:\MGlogs.zip

 

Your logs look clean.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
* Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
*How to Protect yourself from malware!

 

Then let's see if we can narrow it down:

Bitscan link: agree to the license and then select Scan. DO NOT CHANGE THE OPTIONS TO SHOW ALL FILES SCANNED. That will make your logs huge and we don't need to see clean files. Once Bitdefender completes the scan:

Click-on the Detected Problems tab. Then select Click here to export the scan report

When the window comes up to save the report, change the Save as type: box to Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click save. This will save a file named bdscan.txt in whatever folder you are currently in when you save the file (take notice of where you are at so you can find it later). This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.

 

You may need to uninstall and reinstall the McAfee program.

* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

 

You may want to run this for the Office problem:
http://www.majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html

These two user accounts should be disabled:
Guest
HelpAssistant

Do you know what these are:
C:\Documents and Settings\Kerry\Desktop\dat-5209.zip
C:\Documents and Settings\Kerry\Desktop\dat-5211.zip

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now clean out both of these folders:
C:\WINDOWS\TEMP\
C:\Documents and Settings\Kerry\Local Settings\Temp\

And then use windows explorer to see if this is still present...if so delete it:
C:\WINDOWS\TEMP\012819~1.EXE

Tell me what problems you still may have.

 

McAfee could be causing the problem ...if you can, try uninstalling it and see if the problem persists.

 

McAfee anti-virus and AVG Anti-spyware? Do you have the problem with explorer at any other times or only when trying to access the exterior drive?

Does the exterior drive work OK on another system?

I was suggesting that you uninstall McAfee and after a reboot, re-install it incase there is some corruption in the program files.

Have you run sfc /scannow ?

 

This was part of the problem:

Code:

C:\Program Files\McAfee\MSK\MskAgent .exe

And did you run a chkdsk on the external drive?

 

It is a new form of Vundo infection ...it's showing up a lot lately and I really have no idea where it is originating from. Keeping you system updated (Java/virus programs/etc.) is always a good idea ..along with a good firewall. But that is all covered in the How to Protect yourself from malware!