Tried the Malware removal guide to no avail!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by atech, Oct 13, 2007.

  1. atech

    atech Private E-2

    Get a few messages popin up all the time, one even says it found "Trojan.W32.Looksky" have tried the malware removal guide,but it didnt seem to help fix my computer at all, in addition i wasnt able to run the panda or bitdefender online scans because of the malware.
     

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  2. atech

    atech Private E-2

    Any help with this problem would be greatly appreciated!!!
    Thanx in advance
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I need your ShowNew log.....also, remove all of your IE toolbars.

    Open notepad and copy and paste the following text in the quote box into the window:
    Save this as fix.bat
    Choose to save as all files.
    Doubleclick fix.bat and let the program run.
    A small black dos window will flash, this is normal.

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now attach new logs for:

    * GetRunKey
    * ShowNew
    * HJT

    Be sure to tell us how things are running.
     
  4. atech

    atech Private E-2

    Ok, did what you have told me to do, and below are the logs that you have requested, i also will attach a jpeg of some of the popUps that come up. However the malware still seems to be running great, much to my demise lol
     

    Attached Files:

  5. atech

    atech Private E-2

    Here is the pic of the popups i mentioned earlier.
    Thanx for your time!
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    Messenger Plus! Live
    J2SE Development Kit 5.0 Update 12"
    J2SE Runtime Environment 5.0 Update 12

    Use windows explorer to find and delete:
    C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe ----> note the exact spelling!

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Run HJT and have it fix this item:
    O21 - SSODL: sysdx - {996835E4-6F45-4BB5-ACEB-476D27BEB399} - C:\WINDOWS\sysdx.dll

    Now

    1. Download this file - Combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now attach the below logs and tell me how the above steps went.

    1. Combofix log
    2. new GetRunKey log
    3. new ShowNew log
    4. new HJT
     
  7. atech

    atech Private E-2

    Wow! ComboFix owns, that seemed to get rid of it pretty good! Only thing is my computer seems to be running slower then it ever has, like delays opening the start menu, and even writing this messege, hopefully this is normal after running all these programs. Here is the files that you requested previously :) Thanx Again!!!
     

    Attached Files:

  8. atech

    atech Private E-2

    Aand heres the ShowNew file:
     

    Attached Files:

  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to find and delete:
    C:\Program Files\SystemDefender

    You also have a lot of items running at startup and should use a Startup Manager.

    Have you defraged the drive lately?

    Are you having any other problems?
     

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