troja.gen.2 helppppp!!!!!!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by bebo02, Aug 4, 2012.

  1. bebo02

    bebo02 Private E-2

    Hello, my cousins computer has a virus Norton 360 detects as trojan.gen.2. It cannot get rid of it. It says to reinstall Windows Vista. Is there another way? I did the HijackThis Log, attached here. Tried Norton Power Eraser, it did'nt work. Any help appreciated.

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    Last edited by a moderator: Aug 5, 2012
    bebo02, Aug 4, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Aug 5, 2012
    #2

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