Trojan found help needed please

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by lord lucan, May 24, 2015.

  1. lord lucan

    lord lucan Private First Class

    AVG found a Trojan Generic 12 LRP. It removed it and reported healed but my laptop running Windows 8 is not acting normally.

    Ran all as required files attached apart from TDSS killer and Malawarebytes report as they both found zero threats.

    Cheers
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not seeing alot to do...

    Re run Hitman and have it remove what it sees.

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    How're things running?
     
  3. lord lucan

    lord lucan Private First Class

    Not running too bad, hard to tell as of yet, it usually freezes switching between apps and progs. Did that software find anything bad?

    Thanks for your help.
     

    Attached Files:

    • JRT.txt
      File size:
      1,002 bytes
      Views:
      2
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Just a few tasks.... :)
     
  5. lord lucan

    lord lucan Private First Class

    Ok great. Top work. Appreciated. Ill donate later today.
     
  6. lord lucan

    lord lucan Private First Class

    Donation done.

    Cheers
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Thankyou so much, Lord Lucan, we very much appreciate the kindness of your donation. :)


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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