Trojan Infection (Crypt.XPACK / Downloader.Gen)

Hi and welcome. We are currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Thanks for your patience during this time.

Kes

 

One of your problems right now is the fact that you are running more than one anti-virus. In fact you are running 3.

• Norton AntiVirus
• Norton Internet Security
• avast! Antivirus
• Avira AntiVir Personal - Free Antivirus

You need to now decide which of the three you wish to keep hold of and uninstall the remaining two before we continue with the fix.

If you opt to get rid of Norton:

Please give the Norton Removal Tool (SymNRT) a run > reboot your machine and then run it again for good measure.


FYI:

You must only have one installed as they will be fighting for control over system files and you are reducing the effectiveness of each of them by doing this. It also can cause malware to go by unnoticed and it slows a PC down tremendously.

Also:

Ad-Aware SE Personal <-- old and ineffective, better to update to the current version or better still, uninstall it and use SAS and MBAM instead.

Please disable all anti-virus and anti-spyware programs while we do the following, we need ti tidy up a little (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
• If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it

(make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Driver::
amd64si
ati64si
port135sik
securentm

File::
C:\DOCUME~1\Robert\LOCALS~1\Temp\Google Toolbar\gtb8.tmp.exe
c:\windows\Plojesebebebagu.bin
c:\windows\Bnoweqayofika.dat
c:\windows\system32\drivers\amd64si.sys
c:\windows\system32\drivers\ati64si.sys
c:\windows\system32\drivers\port135sik.sys
c:\windows\system32\drivers\securentm.sys

Registry::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B56A7D7D-6927-48C8-A975-17DF180C71AC}]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"Notification Packages"=hex(7):73,63,65,63,6c,69,00,00 
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" 

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now.

 

Yes. You could do this and start clean over. You could follow my above instructions of you wish and also set about removing un-needed programs and doing an all over spring clean, but the choice is yours I'll be waiting here if you decide to take my steps.

 

Hi there

Make a post in the software forum regarding this. The guys and gals in there will set you straight regarding the recovery CD's.

You're more than welcome for the help, it was our pleasure.