trojan removal help

First I need to see the first logs from SUPERAntiSpyware and Malwarebytes. We asked you to only run them once and attach the logs. Please attach the below two files which are the first logs.


C:\Documents and Settings\Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\SUPERAntiSpyware Scan Log - 03-11-2009 - 15-09-34.log
C:\Documents and Settings\Administrator\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-2009-03-12 (07-51-48).txt



Now you are way out of date with your version of SUPERAntiSpyware.

• Please uninstall your current version (this is necessary).
• Then download this SUPERAntiSpyware
• Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
• After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
• Now run a new full scan of your system. And attach this new log.

Now make sure you have fixed what Malwarebytes found. The previous log you attach said you took no action.

Make sure you attach the above 3 logs before moving on to the next steps below where there will be two more logs to attach.

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome.

You should work thru the below after the reinstall:

• How to Protect yourself from malware!