Trouble reaching my ISP's Website

Discussion in 'Software' started by barnburner, Dec 19, 2006.

  1. barnburner

    barnburner Private First Class

    This one has me baffled. For about the past 3 weeks, I have been unable to access my isp's webpage (www.portal.net) I have contacted their tech support, and they are unable to figure out why.
    I'm using Windows XP, with the fire-wall that came with it. I've cleared all cookies, tried turning the firewall off. I'm using AVG Antivirus.
    All other website work fine - just this one doesn't work.
    Any ideas?
    thanks.
    Mike
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Opens to oracle .....????????
     
  3. barnburner

    barnburner Private First Class

    Whoops - "typo". Correct address is:
    http://portal.htc.net/
    Sorry about that. I've searched every setting I can think about, and can't figure this out. Problem exists whether or not firewall is used, and it's the same problem regardless of which browser I use - Firefox or IE.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you setting it as your homepage ...and yes it did open correctly for me.
     
  5. barnburner

    barnburner Private First Class

    No - I don't use it for my homepage. However, I really need to have it available, as it contains a lot of important info, as my internet access, direct-tv, and telephone service are all provided by this company.
    It's really got me puzzled, and my ISP's tech folks are stumped also. Up until a few weeks ago, I could access it anytime.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have you gone to tools/ internet options / security / trusted sites and added the url?
    Or/and lowered your internet security settings?
     
  7. barnburner

    barnburner Private First Class

    Yeah, altho Firefix doesn't have all that. Still, I went to IE and did it just for the heck of it. No change.
     

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