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ukash virus

Discussion in 'Malware Removal' started by adamc, Sep 19, 2012.

  1. adamc

    adamc Private E-2

    hi geeks,

    sorry, new to this hope i am posting in the right place. i am getting a white screen on boot up also in safe mode. i can only get safe mode with command prompt. i found a similar problem in a thread where they called it the ukash virus? it was suggested they do the frst.txt thing, so i did that and have attached (hopefully). not great at this stuff so i need step by steps...sorry.
    Thanks in advance for any advice.

    Adam
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Attached is fixlist.txt
    • Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.

    Now re-enter System Recovery Options.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (How to attach)

    Now attempt to boot normally.

    -------------------------------

    Re run FRST (no fix, just a scan) and attach the log.
    Let me know how things are running.
    You should ideally follow these procedures too to be thorough. READ & RUN ME FIRST. Malware Removal Guide
     

    Attached Files:

  3. adamc

    adamc Private E-2

    that's amazing. it booted fine. i will run the other stuff as you suggest. and back up some stuff...

    i have attached the two logs.

    thanks so much for this. i am off to find the donate button, or equivalent.

    Adam
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome for the help. :) Could you run FRST again properly please?
     
  5. adamc

    adamc Private E-2

    awww and i was doing so well :)

    did it properly this time.
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  7. adamc

    adamc Private E-2

    everything is still running great. I am running those procedures now. Do i need to attach logs?
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes please, I would prefer to be thorough and have a glance at them before confident enough to give any final steps.
     
  9. adamc

    adamc Private E-2

    I think this is all of it.
     

    Attached Files:

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    [​IMG] Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate this 1 detection:

    • [HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\Users\Adam\AppData\Local\{a6b4a914-3192-b21d-4278-507ae0a9078d}\n.) -> FOUND

    Place a checkmark next to this item, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the computer.
    re run RogueKiller again and attach the new log so I can see the item we removed is gone.
     
  11. adamc

    adamc Private E-2

    Here they are.
     

    Attached Files:

  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    How is everything running currently? :)
     
  13. adamc

    adamc Private E-2

    haven't noticed any problems since the initial fix. I think (hope) it is all good. How often should i run that series of programs?

    Thanks again for all your help. Still can't believe it.
    Adam.
     
  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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