Unable to complete Read & Run Me First steps

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by uzit2help, Jun 7, 2009.

  1. uzit2help

    uzit2help Private E-2

    My search engine, google, does not go to the correct search page, my computer is slow, I cannot run or Spybot. I have McAffee, but I don't think it is updating. I tried to complete all of the steps of the Read & Run Me First, but when I got to the Malwarebytes Anti-Malware download part, I kept getting a page that said it could not connect to that website. I run XP, just downloaded IE 8 (and that may be when my problems began)
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!


    You need to finish ALL steps as stated in the READ & RUN ME. The very first page stated the below:
    Thus you need to finish the rest of the instructions and attach the logs from what you can run.
     
  3. uzit2help

    uzit2help Private E-2

    Malwarebytes and Combofix did download, but would not run. I believe that my problems began when I accepted a "Download IE 8" request. I am supposed to be protected by Mcafee which is supposed to update automatically and run auto scans. Now and then I will run a Spybot scan just as a back up. Mcafee does not seem to be updating, Spybot will not run at all, Internet locks up all the time, search engine links are redirected, computer seems to be slower than usual.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    First you must disable Spybot's Teatimer as requested in the READ & RUN ME. See this: How to disable Spybot's TeaTimer

    Uninstall the below software:
    Viewpoint Media Player <-- should have been uninstalled in step 1 of the READ ME



    Now download HostsXpert and then follow the below steps.
    • Unzip HostsXpert.zip
    • It will create a folder named HostsXpert in whatever folder you extract it to.
    • Run HostsXpert.exe by double clicking on it.
    • Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
    • Click Restore Microsoft's Hosts File and then click OK.
    • Click the X to exit the program
    Now run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O4 - HKCU\..\Run: [A00F20E8F27F.exe] C:\DOCUME~1\Me\LOCALS~1\Temp\_A00F20E8F27F.exe
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.100,85.255.112.197
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.100,85.255.112.197
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.100,85.255.112.197
    O18 - Filter: x-sdch - (no CLSID) - (no file)

    After clicking Fix, exit HJT.




    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.
    After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.

    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\Me\Local Settings\Temp

    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Now open up one browser Window from Internet Explorer (just leave this one open if you are reading with IE) and keep it open while the below scan with MGtools is running.

    Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )



    Then attach the below logs:
    • C:\avenger.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!

    After you run MGtools.exe, goto the C:\MGtools folder and locate the RunMB.bat file and double click on it to run it. This will attempt to make a renamed copy of the Malwarebytes program (named mgmb.exe) and then it will attempt to run this renamed version. If this runs, it will try to perform a QuickScan. Allow it to finish, then fix all the malware it finds. Then save the log. Attach this log if it does run.
     
  5. uzit2help

    uzit2help Private E-2

    Well, to begin with, I could not run Spybot, so I couldn't disable Teatimer the way you advised. I did disable it thru task manager, but my computer kept locking up and perhaps the last time I forgot to disable it again.

    My search engine is still directing me to the wrong site. But on the bright side, Mcafee does seem to be updating again. Apparently Mcafee doesn't protect me as well as I thought tho....

    GRRRRRR.....HELP!!
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Goto Add/Remove programs and uninstall Spybot now. If for some reason you cannot uninstall it, just continue on anyway.



    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run this Running RootRepeal


    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

    Then attach the below logs:
    • C:\avenger.txt
    • the log from RootRepeal
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  7. uzit2help

    uzit2help Private E-2

    Things seem to be working correctly now.

    However, I could not upload the log from RootRepeal because the computer went to a black screen and was locked up while it was running RootRepeal. I had to hardboot it back on and then continued with your instructions. I have attached the other two logs.

    Thank you!
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You must remember to download MGtools.exe to your C:\ folder. You having been running (or Opening) it from the internet rather than downloading it. You must be sure to follow instructions to avoid problems. I can tell you ran it from the download link because it shows up like the below in your process list which means it was run from Internet Explorer:

    C:\Documents and Settings\Me\Local Settings\Temporary Internet Files\Content.IE5\8W02CF3T\MGtools[1].exe

    Make sure you do this properly this time since we are going to be downloading another new version at the end of this fix.


    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.
    Now see if you can run SUPERAntiSpyware, Malwarebytes, and ComboFix as requested in the READ & RUN ME. If they run, attach the logs

    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


    Then attach the below logs:
    • C:\avenger.txt
    • attach logs from SUPERAntiSpyware, Malwarebytes, and ComboFix if they ran
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

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