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Unable to connect to various sites after malware removal!

Discussion in 'Malware Removal' started by Seraphlaw, Apr 7, 2009.

  1. Seraphlaw

    Seraphlaw Private E-2

    Hi everyone!

    My com was very messed up when i detected my com was infected by 2fiji.com virus. Fortunately i managed to remove it (thank you guys oh so much).

    Now, i've cleaned up my com but for some unknown reason (unknown to me at least) i am unable to connect to a few sites.

    I've run combofix and MGtools and my logs are attached.

    Any assistance is gladly and very much appreciated!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's start with this:

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 6"
    ava(TM) 6 Update 11"
    Java(TM) 6 Update 7

    Now let's use ComboFix to remove a bunch of malware files.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    o If it is not on your Desktop, the below will not work.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    Drivers::
    cpzsjsz
    
    NetSvc::
    cpzsjsz
    
    File::
    c:\windows\system32\xzxemnpv.dll
    
    
    Registry::
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\cpzsjsz]
    "ServiceDll"=-
    
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1108db1a-bb1f-11dd-86f7-001f3b4d211b}]
    
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{38f4cbc8-d16f-11dd-8763-001f3b4d211b}]
    
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5bc8eb94-b0bb-11dd-86af-001f3b4d211b}]
    
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ffd2421c-d0ab-11dd-875e-001f3b4d211b}]
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    [​IMG]
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now download and install:
    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combo.
     
  3. Seraphlaw

    Seraphlaw Private E-2

    Hi Timw,

    Thank you so much for your reply. I have followed the instructions step by step and attached are the logs.

    Please advise.

    Thank you.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Still one more thing that needs to die:

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    o If it is not on your Desktop, the below will not work.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    RegLockDel::
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ffd2421d-d0ab-11dd-875e-001f3b4d211b}]
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    [​IMG]
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Attach that log and we'll see if we can send you on your way. :)
     
  5. Seraphlaw

    Seraphlaw Private E-2

    Hi timw,

    Attached is the file. Currently i can already connect to some of the sites i originally couldn't connect to (microsoft, anti-viral) so it looks like i'm almost done!!!

    Please advise.

    Thank you.
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks good. If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     
  7. Seraphlaw

    Seraphlaw Private E-2

    Hi TimW,

    I've completed the steps and have an anti virus software installed.

    Recently, i've managed to find out where the 2fiji.com virus came from but i couldn't seem to detect it with Malwarebytes's anti malware program.

    Is it actually a malware?
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes it is and often affects your desktop or may drop into other folders.

    Are you having issues with this? If so, please run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Attach the C:\MGLogs.zip
     

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