Undetectable Spyware??

What I know about my computer:
INSPIRON E1505 Notebook, I6400
Genuine Intel CPU, T2300 @ 1.66GHz,
980 MHz, 0.99 GB of RAM
Windows XP, Version 5.1, Version 2002
Hard Drive Capacity 68.44GB
Hard Drive Free Space 48.30GB


From what I can recall, the problems started a couple months ago after I had downloaded Sonic Stage. The first couple songs were fine and then a couple weeks later when I downloaded another, the song played terribly. It sounded like a radio station that wasn't coming in very well or a CD that skips. After that I began noticing my computer running extremely slow, especially during start-up and also all audio was now sounding terrible. I also had this blue screen come up on my computer that said a lot of things I didn't understand but I do remember it saying something about checking my drivers and any recently downloaded programs and something refering to a physical memory dump. This actually happened a couple times. There were no "reboot" options or anything on this screen and I couldn't use ctrl,alt,delete to reboot either. I had to force the power off and then start back up.

Note: I have not had any trouble with my internet.

After that happened, I downloaded Norton Anti-virus and ran a full scan.... nothing. Then I uninstalled Sonic Stage, a yahoo game and some other little something that I had believed to have been installed around the time the problems began and up to this point. I ran a disk defrag and disk clean up. Still nothing, so I decided to try a system restore. I tried doing it with several different dates that were prior to when the problems began but I wouldn't not let me. I would go through the wizard but when it got to the last step it would just saying something about it being unable to do a system restore. I could not find anything that told me why it was unable, but I tried several times.

I then spent a couple hours on the phone with Dell. They had me check my audio drivers to make sure I didn't need them updated and my computer said I had the most up to date drivers available. They also had me test to make sure it wasn't my speakers by plugging in headphones. They left me with the task of trying to run some online scans from Hijackthis and Kaspsersky. I did both of those scans (to no avail).

While I was searching for those online scans I came across your website. I found your section on the Windows XP cleaning procedures. I did the combofix, spybot, avg anti spyware & mg tools.

ComboFix.txt - ATTACHED

AVG Antispyware log - I DON'T KNOW HOW TO GET TO

MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder. - IT WILL NOT LET ME ATTACH THE MGTOOLS.EXE FILE

None of the scans I have done have found a virus. The only things that they have found are low & medium risk cookies (which I have deleted). I have also done a Microsoft Windows Security Update. Still, after all of this, my computer doesn't play audio correctly and is still very slow.

Today, I was using Microsoft Money and it locked up on me 2 times. I am having a difficult time remembering when I downloaded Money. I was thinking I had downloaded it before the troubles began, but the thing is, it was just a trial version and when it expired a couple weeks ago, I purchased it. I guess it would have had to reinstall some things at that time, huh? Could that be causing me problems?

I am at my wits-end! I really hope you can help me!

 

Hi tracylynnsikes!
Welcome to Major Geeks!

You may have had trouible attaching the logs if you tried t attach MGTools.exe. It's the wrong one. Right next to it directly under C:\ (or wherever your operating system is) there should be a file called MGlogs.zip. That is the one we want you to attach. Please try again. You have a lot of toolbars which may need removing and your computer may be infected with more than cookies, but we need the zipped set of logs to be able to give you more information. Look for this and attach it:

C:\MGTools.zip

abri