Unknown Apps In Win 7 Volume Mixer

Discussion in 'Malware Help - Public (Anyone Can Post & Respond)' started by spirittoo, Dec 29, 2016.

  1. spirittoo

    spirittoo Sergeant

    Hilly Ho! And Happy Holidays to you all ... wellsir ... I picked up some nasty malware from some website, that kept installing apps I didn't want even after uninstalling them. As soon as one was uninstalled more would install and reinstall. I had to disconnect from the net to uninstall and stop it from reinstalling again. I'm running Win7.

    My browser would keep opening while trying to uninstall to sites I didn't want to go do. I ran Malwarebyte while offline and that got rid of most of it. No more browsers popping up going to websites, or reinstalling software I didn't want.

    However I'm having a problem with my system sound where there is this constant clicking and scratching noise, and there are 10 unknown sound apps all marked "abc". Malwarebyte couldn't get rig of it. I installed super anti-spyware and ran it ... problem still there. I ran a TDSKiller program and it didn't help either.

    Any way to uninstall those apps from the volume mixer or will it have to be removed with some kind of malware software? Thanks for reading my post.
     
    Last edited: Dec 29, 2016
  2. spirittoo

    spirittoo Sergeant

    Wellsir ... I found out what is causing the clicking sounds. I disabled restore so when I rebooted hopefully it would not come back. I ran malwarebyte and super anti-spyware both free editions, but still the problem persisted. I used the system tools section in SAS that is for exploring and repairing the PC. I used the system investigator under the system tools and found some files that didn't belong ... touristic.exe and adware.exe. SAS showed me where those files were. I tried to delete them, but I could not because it was running.

    I had to go into the task manager open the process tab and found the file(s) and had the task manager end them. Once I did that I deleted it all and the noise stopped. I used a registry cleaner, then rebooted the machine. Turned the restore back on, but as I was typing this the noise came back.o_O Open the volume mixer and there were two more of those "abc" boxes. At least all 10 didn't come back. I went back into the task manager and saw more of the touristic.exe running. I was able to right click on that file name and was shown where it was located. Went there ... ended the process in the task manager, deleted the files, and the sound went away again along with the "abc" boxes. Whether it will come back again ... I don't know. But if it does I will follow the same procedure. This was a very nasty malware and takes time to get rid of. :rolleyes:
    Happy New Year ..
    . :D
     
    Eldon likes this.
  3. MaxTurner

    MaxTurner Banned

    If those programs appeared in the list of installed software in Win 7 'Programs and Features' you should have uninstalled them using a decent uninstaller such as Revo or IoBit. Then restarted your system and run a cleaner.
    SAS is no longer the recommended tool for use by the MG specialists. It has many false positives. Malwarebytes, with updated definitions, is the best along with whatever AV program you have installed on that system or Windows Defender.
     

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