Unknown Spyware versus Clueless Dad

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Buzzkutt, Feb 5, 2005.

  1. Buzzkutt

    Buzzkutt Private E-2

    I have 3 teenagers that constantly junk up my 2 comps with spyware. I can fix the routine stuff with my spyware software(AdAware and Spy-Bot). This last bout is hard to get rid of. After useing IE for about 10 min the browser will not work, I have to reboot to use it for about 10 mins. I have Mozzilla Firefox also and it does the same thing. It seems AOL messemger and Yahoo messenger are unaffected by this malady. I have downloaded HiJack this, and will wait for a request.
    :)
     
  2. Publius

    Publius Sergeant

    The first thing everyone is asked to do when looking for help here is read through and perform the necessary steps in the following stick thread:


    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    If you currently have any of the programs that are listed to download, be sure it is the updated version that is offered by this site. These links remain updated, so the updated version of all of the downloads are available through the links on the thread above.

    Try to make it through all the steps in the tutorial and make notes of the results of each scan. If you have problems with any of the steps in the tutorial, make note of that as well in your next reply. After going through all of that, reply here and describe any symptoms that remain on the machine and you will be advised as to the next step.

    If you are asked to post a HijackThis log (and don't post before you are asked) make sure you read the following thread first.

    NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    When posting a log, be sure to post it as an attachment, not an in-thread paste.
     
  3. needasmoke

    needasmoke Private E-2

    After you get rid of the spyware/malware you could delete/hide the IE icon so only the firefox icon is on desktop,if you could get them in the habit of using it,you won't have the hassle of cleaning all that crap off your comp.
     
  4. Buzzkutt

    Buzzkutt Private E-2

    I have read alllthe stickeys and the recomeended links. Can you help me. :)
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     

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