Unknown Virus , Stopping Avast

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by casben79, Mar 25, 2010.

  1. casben79

    casben79 Private E-2

    I use Avast as my antivirus and have found it to be very good (so far).

    Cruising along as normal and it stops running, cant reactivate and cant remove via add/remove.

    I have attached the various logs requested from the XP cleaning procedure.

    Any help would be much appreciated, i really dont want to have to format the hard drive.

    Cheers
    Ben
     

    Attached Files:

  2. casben79

    casben79 Private E-2

    And MGlogs
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am sorry, but malware is not the cause of your problems. You can visit the software forum to further discuss the issue. We can address some miscellaneous clean-up here:


    Please go to Add/Remove programs and uninstall the following software:

    Java(TM) 6 Update 16

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.


    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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