Unsure if Malware is Removed

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by thedosh92, Jun 6, 2011.

  1. thedosh92

    thedosh92 Private E-2

    Hello,

    First, thank you for helping me with these computer problems. On 6/5 I was using Firefox and reading a PDF document when errors popped up on my desktop. I first received random pop-ups claiming that I had run out of hard disk space, a drive error was imminent, etc. The first thing I did was system restore to a point three days ago 6/2. The those pop-ups were eliminated. Additionally, I ran Malware Bytes immediately along with a program called CCleaner. However I still continue to get two problems. 1st I still get a message on the desktop when the computer starts-up that says "Catalyst Control Center: Host application has stopped working." Attempts to install recent drivers have failed.
    2 - The desktop icons look very strange, as if they were "Cut" but not yet "Pasted." There are some icons that are opaque as they should be, but the ones that are seem to be random ones.

    The problem that I have been facing is very similar (exact perhaps, though I can't be certain) to the problem found in this post: http://forums.majorgeeks.com/showthread.php?t=230096

    Please note that I haven't attached a file for RootRepeal because I am operating on a Windows 7 64 bit version.

    Thanks for your help
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Uninstall below outdated java.

    • J2SE Runtime Environment 5.0 Update 15
    • Java(TM) 6 Update 20
    Something to further discuss in the software/drivers forum.

    C:\ProgramData\~37412600 <--- Delete this file.

    Reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  3. thedosh92

    thedosh92 Private E-2

    I did as you asked. Attached is the new copy. However it seems the ghosted icons still exist. Thoughts? Thanks again.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Disable your AV and AS software, then:
    Please download and save the below to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

    http://download.bleepingcomputer.com/grinler/unhide.exe

    Now run it. Now see if you can find your Programs and how are the icons on the Desktop looking?
     
  5. thedosh92

    thedosh92 Private E-2

    It seemed to work, nearly all of the icons are now restored to opacity. The only icons that are still transparent are both labeled desktop.ini. Should I just delete these? Thanks again for all your help
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No, those are valid files which will hide themselves again once you follow final steps.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  7. thedosh92

    thedosh92 Private E-2

    Thanks for all your help, the icons disappeared and everything seems to work normally. However, one unexpected problem that came up was that my audio on the internet no longer works (it works when windows loads up or in itunes, etc). I think it may be a function of the fact that I uninstalled java. However since then I have uninstalled and reinstalled both java and adobe flash player with still no luck. Any suggestions?
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to post in the software forum for your sound issues.

    And you are most welcome, from Kes and myself. ;)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds