Video popup/Google Chrome redirects

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by BoredOutOfMyMind, Mar 29, 2015.

  1. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU

    I have both Desktop and Laptop infected with something that both redirects Google Chrome and also has video popups. The only way I can see this happened is with Browser Sync. This has been problematic the last 3 weeks or so, and I thought it was whitelisted sites in Adblock.


    I cannot get Hitman to run as it says I have an expired version. Logs for other tools are attached for Desktop. Do I need a seperate thread for Laptop?
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's start with this:

    Reset Chrome to Defaults

    And do you have the log from MalwareBytes?

    Seperate thread for seperate machine yes please.
     
  3. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU

    Thank you TimW

    Attached is MalwareBytes log. I did not have time to upload again this AM. I see a threat I removed 01/26/15 from an online song lyrics site. Perhaps the infection dates to then.

    Will start thread for sick laptop..
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did you reset Chrome? Are you still having issues? Explain, please.
     
  5. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU


    I did reset Chrome and now with NO Adblock, the ads playing on the side are normal. Sunday is a day I am not near the computer much. I will check later tonight and post.

    Thank you again TimW .
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let me know...I will be here.
     
  7. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU

    I am still seeing redirects. Even while posting this.....
    Here is one example as shown in screenie attached. :)
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have you reinstalled Ad-block?
     
  9. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU

    no, will do that next. I will also Whitelist MG.

    All extensions are disabled except Google Voice.
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let me know. ;)
     
  11. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU

    I am still seeing redirects after reinstall Adblock extension. :confused
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are the redirects happening with other browsers or only with Chrome?
     
  13. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU


    I only use Chrome and we forgot something needed. Chrome is Synched.


    Option #2 and turn off Chrome Sync in Settings.
    Sign out of Chrome or delete a synced account
     
  14. BoredOutOfMyMind

    BoredOutOfMyMind Picabo, ICU


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