Virus alert / xp & vista fake antivirus 2008 & 2009 removal!!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by JubeiTigeruk, Aug 21, 2008.

  1. JubeiTigeruk

    JubeiTigeruk Private E-2

    Hey guys,

    I am guessing that by now you have all seen or known someones about this VIRUS ALERT & XP / VISTA Antirvirus Problem!

    I know how to remove them and so but I am finding my customers are coming back pretty much ever few weeks because they are getting it back on there.

    1. Has anyone or does anyone know of a fix that stops these problems getting back into the machine?

    2. Could someone give me a list of things that are making people fall for these pests getting on the computers.

    I would be most happy if someone could help me out here its becoming a pain in the bum and some are so bad that they are needing reinstalls.


    JubeiTigeruk
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There are two reasons why it would be back:
    1. Not removed 100%
    2. The end user keeps doing the same bad things to reinfect themselves.
    As far as number 1, I cannot answer whether the machines were totally clean since we did not clean them.

    For number 2, no matter what you put on a PC, a user can still infect themselves by doing the same foolish things. Your best bet is the below and a proper education of the end user

    How to Protect yourself from malware!

    The websites they are visiting, what they are download and from where and how (P2P/Torrents...etc) are the frequent causes. They need to learn the difference between a popup from their own protection software and fake things that tell them they need to download software to clean an infection from their PCs.
     
  3. JubeiTigeruk

    JubeiTigeruk Private E-2

    Maybe I come out with it wrong, I know its gone because I have gone through every method and so on to get rid of it and I am extremely confident it has gone as I have used this method for a wile now and NOT all of my customers that have had it come back.

    What I ment to ask was does anyone KNOW what the customers would be clicking on or whatever? How does this stuff get on the machine?


    Some people tell me its after they had an email which wasn't there and some say its when they have clicked on a website they have always been on and it just popped up.

    Just wanting to know what the actual things are that get it on the machine!


     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    By all methods possible. Some as I mentioned are from P2P and torrent downloading, some from accessing websites that should not be accessed, some from downloading codecs to view videos from these questionable websites, some from email, some from instant messaging, some from downloading/installing pirated programs.....etc.
     

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