Virus problem. Logs attached.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by b2009, Mar 4, 2009.

  1. b2009

    b2009 Private First Class

    Attached Files:

    Last edited: Mar 4, 2009
  2. b2009

    b2009 Private First Class

    And the last one.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your MBAM log indicates you took no action to remove what it found. Please re-run it and attach a new log.

    Please Disable Spybot's TeaTimer

    * Run Spybot and click Mode
    * Select Advanced Mode.
    * Then click Tools and select Resident.
    * Now in the right window pane, uncheck TeaTimer.
    * Also while this is open, in the left column now select IE Tweaks
    * and then in the right pane make sure all the Miscellaneous locks are unchecked.
    * Now quit Spybot!

    I strongly advise you to cleanup your Desktop. Remove everything but links to run programs. Do not download and save programs here and definitely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing.

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10"
    Java 2 Runtime Environment, SE v1.4.2_04

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now download and install:
    Java Runtime 6

    NOW ..go to microsoft and download either SP2 or SP3

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file and the MBAM log.
     
  4. b2009

    b2009 Private First Class

    Thanks for the instructions. I knew things were kind of a mess.

    Regarding SP2 etc. I have attempted to install SP2 countless times. Its failed every time, but will do so again. Perhaps something will be repaired this time that allows it.

    Will follow up with the instructions asap.
     
  5. b2009

    b2009 Private First Class

    1. MBAM log attached. It found nothing.

    2. I fixed the Spybot settings but I swear I installed it as directed. It's OK now. Before my first post (with logs) Spybot was only scanning my browsers I think as it only took about 1 minute and I only noted Explorer, Firefox and Opera being scanned.

    It (Spybot) ran properly this time and yielded the following items, which I fixed:

    --- Search result list ---
    IRCBot.svchost: [SBI $DD6A9C3E] Autorun settings (Windows Networking Monitoring) (Registry value, nothing done)
    HKEY_USERS\S-1-5-21-2036003757-1963838300-1293228191-1008\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Windows Networking Monitoring

    Right Media: Tracking cookie (Internet Explorer: My Name) (Cookie, nothing done)
    --- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

    3. Cleaned up Desktop.

    4. Removed the Java files, but had to use the Spybot Tool as Add/Remove didn't see them.

    5. Successfully removed the 7 files using HJT.

    6. Successfully added the fixME.reg files.

    This is where I am at now as I'm not sure if I can update to SP2 yet. I have a copy of the SP2 cd which I will use but unsure about its success. So I am posting this update at this point.

    I realize the SP2/3 update is very important, but if it doesn't update do you still want the MGlogs.zip running on SP1?

    Thanks
     

    Attached Files:

  6. b2009

    b2009 Private First Class

    Glory be!

    I finally have my SP2 installed.

    Here is the last log you requested. I should mention that I didn't install the new Java until after installing SP2.

    I know this build of SP2 is pretty old by now. I'll work on updating it to SP3 I suppose.

    Thanks
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean.....:)

    You can download SP3 HERE.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     
  8. b2009

    b2009 Private First Class

    Thanks for the help. Seems to be working fine now.

    I think one of my problems was the way I was using msconfig. The info about why NOT to use it for simple fixes was interesting and well worth reading.

    Also, by getting in and cleaning up my other User name settings really helped me get rid of things I had thought were gone long ago, but were still there.

    :)
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know...safe surfing. :)
     
  10. b2009

    b2009 Private First Class

    I'm back, but all is still going fine.

    It's not a big deal, but I'm curious what the registry lines added via REGEDIT4 did? I don't need specifics, just generally speaking.

    The entire process really worked wonders on my computer, I'm sure a large part of it was adding a functional firewall.
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The registry fix was to be sure the items in the HJT log fix were removed. They were browser helper object.

    Yes, a firewall can work wonders. :)
     

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