Virus Protector removal help

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by topguy, Feb 14, 2010.

  1. topguy

    topguy Private E-2

    ok so today I got a message telling me to install microsoft's new addition to windows defender. It turned out to be a zlob (i think thats the correct term) and now i cant get rid of it. here is a pic of what it looks like:

    what happens when opening webpages about 70% of the time:
    http://img403.imageshack.us/img403/3386/capturefj.png

    the application:
    http://img21.imageshack.us/img21/2647/capture2r.png

    i ran some stuff from Vista Cleaning thread to no help. here are some logs in order of: super antivirus, rootrepeal, smitfraud search, smitfraud clean.

    i was unable to download malwarebytes anti-malware from either mirror. combofix got stuck for 30 minutes on the "please wait combofix is preparing to run" and i got stuck on "analyse.exe" of mgtools for 20 minutes.

    im sorry for my poor typing etiquette but i am exhausted after about 5 hours of this :cry
     

    Attached Files:

  2. topguy

    topguy Private E-2

    another thing i found was the the .exe is located at
    Code:
    C:\Windows\System32
    if it matters. i tried deleting the file but it says that it is in use, even after i take it out through task manager
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did MGTool not produce a log at C:\MGLogs.zip or did you just x out of it? Did you get any error messages? Did you make the agreement to run HJT (analyse.exe)?

    I need more information to know what is happening.
     
  4. topguy

    topguy Private E-2

    I am unsure about the logs, I did just x out of it. No error messages and that may have been the problem because I did not see the agreement until I closed the application.

    Thanks for the attempted help but I was able to solve the problem just now by renaming the .exe and then deleting it and restarting my computer. Thanks anyway though :)
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are welcome, thought I don't know what the problem was and whether or not you are clean.
     
  6. topguy

    topguy Private E-2

    well i think i was clean but after i got rid of the infection windows update made a HUGE update, 63 updates to be exact and after that my computer was "done" and couldnt get to the login screen. i ended up just taking it to get fixed because it is way out of my league. i read that the update could be the reason for the problem somewhere online.
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sorry to hear that. We may have been able to clean you first. :(
     
  8. topguy

    topguy Private E-2

    yah :( problem is i couldnt get to anything in the computer. all modes (normal, safe, last known good config) all yielded the same screen just before the windows login. i dont have the vista disk and the F10 at startup that was supposed to lead to system recovery gave me this:

    edit boot options for: Microsoft Windows Vista

    path: \Windows\system32\winload.exe

    partition: 1
    hard disk: cab10bee

    [ /NOEXECUTE=OPTIN

    with options to submit or cancel.
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, not having the Vista disc or a recovery disc would make it very hard to get you back up and running as you would have needed to get into the recovery console with a disc. :(
     

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