Virus Scam?

Poppa Sarge · Jul 29, 2016

OP:
MS Windows 7
Search Engine:
Google
ISP:
AT&T UVerse

Surfing, "bulletin" came on stating they (sender?) had been alerted to a virus in my system that wa reporting my credit card, etc., info. Of course if I called their telephone number, , they would walk me through process of eliminating virus, (for a fee I am sure) and warning me if I closed that window without allowing them to rid me of the virus, they would have to shut down my system for their protection. I used End Task to close out that window, and resumed surfing. I closed out surfing. turned off my computer.
After a short break, I resumed browsing. That same message came on later, so I again used End Task to close it out. Obviously my system was not shut down by any outside entity.
I am not overly concerned any damage being done to my system, but this is becoming an annoyance. Is there a way I can block this, or report it? I have a tendency to doubt, even if possible, telling them to stop sending me their crap would do any good.

Thanks in advance,
Poppa Sarge

TimW · Jul 29, 2016

Yes, it's a scam. Try doing this:

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.

Run the tool by double-clicking it. If you are using Windows Vista,Seven,Eight or 10, right-mouse click it and select Run as Administrator.

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

Attach JRT.txt to your next message.

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 and 10 users right-click and select Run As Administrator

Click on the Scan button.

AdwCleaner will begin...be patient as the scan may take some time to complete.

After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).

The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.

Attach the logfile to your next reply.

A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

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Virus Scam?

Poppa Sarge Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

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Virus Scam?

Poppa Sarge Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

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