Viruses/malware After Installing Mcafee From Comcast

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by firefly99, Jan 27, 2017.

  1. firefly99

    firefly99 Private E-2

    Hi. I am working on a computer that started having problems after McAfee was downloaded from Comcast. It became slow, had random porn pop-ups, and just wouldn't work right. This was quite some time ago; the computer wasn't used after this. I've attached my logs from the Read Me First. I had run Avast prior to remembering about this forum; it found viruses. Thanks for your help!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First, rerun Hitman and have it delete all it found. Then rerun RogueKiller and do the same. Reboot and rescan with both Hitman and RogueKiller as well as MBAM and attach the new logs.
     
  3. firefly99

    firefly99 Private E-2

    Hi Tim! Thank you for your reply. I did as you said. The new logs are attached.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. Any other issues can be worked out in the software forums.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
  5. firefly99

    firefly99 Private E-2

    Awesome! Thank you very much!
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're welcome. Safe surfing.
     

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