vundo infection now can only connect to net in Safemode

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by buggabear3, May 5, 2009.

  1. buggabear3

    buggabear3 Private E-2

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Download HostsXpert and then follow the below steps.
    • Unzip HostsXpert.zip
    • It will create a folder named HostsXpert in whatever folder you extract it to.
    • Run HostsXpert.exe by double clicking on it.
    • Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
    • Click Restore Microsoft's Hosts File and then click OK.
    • Click the X to exit the program
    Now run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
    O4 - HKCU\..\Run: [DL32] DL32
    O4 - Global Startup: Error Recovery Guide.lnk = ?

    After clicking Fix, exit HJT.


    You are way out of date with your version of SUPERAntiSpyware.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new full scan of your system. And attach this new log.
    Now run Malwarebytes and click the Update tab. Then click the Check for Updates button so you update to the current version of the program and database. Then run a new scan with it too. Attach the new log.
    Now put your PC into normal startup mode with MSConfig as we requested in step 1 of the READ & RUN ME. Then continue on with the below.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • the new SUPERAntiSpyware log
    • the new Malwarebytes log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: May 9, 2009
  3. buggabear3

    buggabear3 Private E-2

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You have not followed some of the instructions properly yet. You need to put ComboFix onto your Desktop. You ran it from driver E. Please download the current version of ComboFix now and copy it to the Desktop of the user account to be cleaned. But DO NOT run it again. At least not yet.

    Also you must put your PC into normal startup mode with MSConfig as requested in step 1 of the READ & RUN ME and I also asked you to do this in my last message. Until you do this, we cannot continue. After doing this, you will need to run the C:\MGtools\GetLogs.bat program again and attach the new C:\MGlogs.zip file.
     
  5. buggabear3

    buggabear3 Private E-2

    ran just this log as requested
    started in normal mode
    also can now connect to net
    combo is now on desk top

    View attachment MGlogs.zip
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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