win 7 shutting down when waking from sleep mode

Hi - my win 7 64 has been shutting down when I wake it from sleep mode and have trouble restarting it sometimes, also windows explorer randomly crashes when moving folders around too. I recently started using a USB network wireless network adapter called TP link wireless, I think this may have something to do with the problem?

Here is event viewer log:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2014-03-28T18:41:25.688416100Z

EventRecordID 280237

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer gloopz-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress true
PowerButtonTimestamp 0


I ran powercfg in CMD and it reported a bunch of problems



Power Efficiency Diagnostics Report

Computer Name GLOOPZ-PC
Scan Time 2014-03-29T21:01:51Z
Scan Duration 60 seconds
System Manufacturer Gigabyte Technology Co., Ltd.
System Product Name X58A-UD3R
BIOS Date 08/24/2010
BIOS Version FB
OS Build 7601
Platform Role PlatformRoleDesktop
Plugged In true
Process Count 122
Thread Count 1638
Report GUID {db0c32b2-5be4-4ed2-bdc2-f079d150c39d}
Analysis Results

Errors

Power Policyisplay timeout disabled (Plugged In)
The display is not configured to turn off after a period of inactivity.
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_3A39
Host Controller Location PCI bus 0, device 26, function 2
Device ID USB\VID_8086&PID_3A39
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_3A3C
Host Controller Location PCI bus 0, device 26, function 7
Device ID USB\VID_8086&PID_3A3C
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_3A37
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_8086&PID_3A37
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Mass Storage Device
Host Controller ID PCI\VEN_8086&DEV_3A3C
Host Controller Location PCI bus 0, device 26, function 7
Device ID USB\VID_1058&PID_1021
Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Mass Storage Device
Host Controller ID PCI\VEN_8086&DEV_3A3C
Host Controller Location PCI bus 0, device 26, function 7
Device ID USB\VID_1058&PID_1021
Port Path 4
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Wacom Tablet
Host Controller ID PCI\VEN_8086&DEV_3A37
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_056A&PID_00B1
Port Path 2
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_3A39
Host Controller Location PCI bus 0, device 26, function 2
Device ID USB\VID_04B3&PID_3004
Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Logitech USB G3 (MX518) Optical Mouse
Host Controller ID PCI\VEN_8086&DEV_3A39
Host Controller Location PCI bus 0, device 26, function 2
Device ID USB\VID_046D&PID_C051
Port Path 2
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name CanoScan LiDE 110
Host Controller ID PCI\VEN_8086&DEV_3A3C
Host Controller Location PCI bus 0, device 26, function 7
Device ID USB\VID_04A9&PID_1909
Port Path 3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_3A39
Host Controller Location PCI bus 0, device 26, function 2
Device ID USB\VID_04B3&PID_3003
Port Path 1,1
Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings

Platform Timer Resolutionlatform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10000
Maximum Timer Period (100ns units) 156001
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 3988
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 4184
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 7916
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Adobe\Adobe Bridge CS3\Bridge.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 7936
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 4276
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 6976
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 100000
Requesting Process ID 1196
Requesting Process Path \Device\HarddiskVolume4\Windows\System32\svchost.exe
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Information

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 3988
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\chrome_child.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 4184
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\chrome_child.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 7916
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Adobe\Adobe Bridge CS3\Bridge.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\QuickTime\QTSystem\QuickTime.qts
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 7936
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\chrome_child.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 4276
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Windows\SysWOW64\d3d9.dll
\Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\libglesv2.dll
\Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\libegl.dll
\Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\chrome_child.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 6976
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\chrome.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 1196
Requesting Process Path \Device\HarddiskVolume4\Windows\System32\svchost.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\mmcss.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\mmcss.dll
\Device\HarddiskVolume4\Windows\System32\svchost.exe
\Device\HarddiskVolume4\Windows\System32\sechost.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced
Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}
Power Policyower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
CPU Utilizationrocessor utilization is low
The average processor utilization during the trace was very low. The system will consume less power when the average processor utilization is very low.
Average Utilization (%) 1.35
Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle (C) State Count 1
Performance (P) State Count 10
Throttle (T) State Count 8
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle (C) State Count 1
Performance (P) State Count 10
Throttle (T) State Count 8
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle (C) State Count 1
Performance (P) State Count 10
Throttle (T) State Count 8
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle (C) State Count 1
Performance (P) State Count 10
Throttle (T) State Count 8
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 4
Idle (C) State Count 1
Performance (P) State Count 10
Throttle (T) State Count 8
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 5
Idle (C) State Count 1
Performance (P) State Count 10
Throttle (T) State Count 8
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 6
Idle (C) State Count 1
Performance (P) State Count 10
Throttle (T) State Count 8
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 7
Idle (C) State Count 1
Performance (P) State Count 10
Throttle (T) State Count 8

 

I don't think you are looking in the right place to troubleshoot this. Can you post the minidump that was created from the crash?

 

Thanks Adrynalyne

hmmm after checking minidump folder and finding it empty I proceeded to make sure create minidump was turned on and it wasn't so I turned it on and got this notice:

Windows might not be able to record details that could help identify
system errors because your current paging file is disabled or less than
400 megabytes. Click OK to return to the Virtual Memory settings
window, enable the paging file, and set the size to a value over 400
megabytes, or click Cancel to change your memory dump selection.

which doesn't make sense cause I have the system managed size on C drive at 6142 MB ?

my rig:
win 7 64 home premium
intel I7 920
6 gig mem
intel SSD