Win32/Sality.AM

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by reesa, Dec 3, 2009.

  1. reesa

    reesa Private E-2

    Hi Everyone! This morning my husband got a message from the CA Antivirus Real time scanner that it quarantined "FP_AX_CAB_INSTALLER.EXE" location "C:\WINDOWS\DOWNLOADED PROGRAM FILES" that was infected with "Win32/Sality.AM".

    When I woke up I did a full CA Antivirus system scan and it also found "uninstall_activeX.exe" location "C:\Windows\System32\Macromed\Flash" that was also infected with "Win32/Sality.AM".

    Then I ran a CA antispyware and it found very little all in the low to medium risk mostly tracking cookies. I deleted all temporary files and installed HijackThis. I also did a Spybot Search and Destroy scan. It just finished and it only found 2 tracking cookies.

    I'm worried that the virus is still on the computer, any suggestions on what to do next. Or am I just being paranoid? :confused I think I'm worried because it was still on the computer even though the real time scanner found it. Thank you in advance! :) Reesa

    Here is my HijackThis log...

    Logfile of HijackThis v1.99.1
    Scan saved at 11:08:31 AM, on 12/3/2009
    Platform: Unknown Windows (WinNT 6.00.1905 SP1)
    MSIE: Internet Explorer v7.00 (7.00.6001.18319)


    Edit by chaslang: Inline HJT log removed. READ & RUN ME FIRST. Malware Removal Guide sticky not followed.
     
    Last edited by a moderator: Dec 5, 2009
    reesa, Dec 3, 2009
    #1
  2. reesa

    reesa Private E-2

    I'm sorry I didn't run through all the procedures in the Read me first. I'm doing that now and if I still have any problems I will post again! Sorry about that! I don't think I can delete this thread. Thanks again! Reesa
     
    reesa, Dec 3, 2009
    #2
  3. reesa

    reesa Private E-2

    Ok I finished all the instuctions in the Read Me First. I had some problems...

    SUPERAntiSpyware didn't find any infected files :) no log to attach on this one.

    Malwarebytes Anti-Malware - no malicious files :) attached log

    Combofix (Had to disable CA Anti Virus real time scanner kept coming up a "Silly" something virus) attached log file

    RootR - can't run crashes computer...blue screen

    MGtools - attached zip folder

    Thanks in advance for any help!
     

    Attached Files:

    reesa, Dec 3, 2009
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    As stated in the instructions, we always want to see the logs anyway to make sure current versions of the tools are being used.


    I suggest that run the below Sality Removal Tool from AVG to be safe:

    http://www.avg.com/ww-en/virus-removal.ndi-67769

    Your logs are clean otherwise.
     
    chaslang, Dec 5, 2009
    #4
  5. reesa

    reesa Private E-2

    Thank You! The Sality Removal Tool from AVG came up clean! Thanks again I appreciate it! :)
     
    reesa, Dec 6, 2009
    #5
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
    chaslang, Dec 9, 2009
    #6

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