WinAntiVirus malware, popups and slow performance

Benzamide · Apr 23, 2007

I was recommended to this site from a friend because he received invaluable help here. Anyway, my laptop has now been infected with malware. The best way to describe it is that whenever I use Mozilla or IE, a popup will usually come up, regardless of whatever site I go to (even my e-mail). Half of the time, those popus will deal with some sort of fake software called WinAntiVirus (something like that). This problem is causing my laptop to run like my old Pentium 200Mhz, which is not good considering that this is finals week for me.

Anyway, I have the hijack and Panda ActiveScan logs attached. However, I think I realize one of the problems; there are two .dll files in my windows/system32 folder that AVG Anti-spyware is picking up as infected, and I cannot delete/quarantine it. I've tried pocket killbox, but that hasn't helped one bit. I've already run scans in safe mode and it only contains the problem, but not resolve it. Please help me!

EDIT: AVG Anti-spyware picks up these two .dll as BHO browser plugins. The CLSIDs are 3F9D0C61-737D-44D1-BD80-91AF857061CC and 4575D4AE-A10F-4627-BD1C-5914E5F6AC4D. I hope this helps out.

DavidGP · Apr 23, 2007

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy

AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

Benzamide · Apr 24, 2007

Hey,
I found out that the problem was a Vundo Trojan; I realized it after I changed the name of hijackthis.exe. I downloaded Vundofix.exe and used that to clean out the .dlls. Everything seems fine now (the HJT log looks clean), so go ahead and close this thread. Thanks for the help!

chaslang · Apr 24, 2007

You really should complete the steps that Halo gave to you. While VundoFix does remove some components of Vundo, the latest forms of Vundo going around are not completely fixed by VundoFix. You may have additional problems too, including a SmitFraud infection.

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WinAntiVirus malware, popups and slow performance

Benzamide Private E-2

Attached Files:

hijackthis.log

Activescan.txt

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

Benzamide Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

Log in or Sign up

WinAntiVirus malware, popups and slow performance

Benzamide Private E-2

Attached Files:

hijackthis.log

Activescan.txt

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

Benzamide Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

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