Windows 7 blackscreen login & FRST64 log

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by rorrx002, Feb 6, 2014.

  1. rorrx002

    rorrx002 Private E-2

    I am trying to log onto my pc and it gets to the windows logo and then pauses at a blackscreen with the mouse cursor, nothing else. So I was wondering if anyone could help me out and take a look at this log to find out whether there are any signs of malware on my computer and how to properly address them.

    I have already tried booting with low resolution mode but it's a recurring issue. Any ideas how to address this if it isn't a malware problem? I appreciate the help, thanks :)
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Your problems may not be due to malware. The only questionable item that I see is the below but I'm guessing you may know what this is


    HKU\Natalie\...\Run: [kkministart] - C:\Users\Natalie\AppData\Roaming\duowan\kkmini\bin\kkminimain.exe [897216 2013-11-30] (YY Inc.)

    You may have to post in the Software Forum to get help booting your PC.
     

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