Windows 7 grinding to a hault

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Blunda, Mar 13, 2011.

  1. Blunda

    Blunda Private E-2

    Hello

    For the past few months my netbook has been running slower and slower, I dont know if its just Windows doing its stuff and slowing the computer down or if it is actuly Malware. So I ran the programs as it explained in the FAQ so please find attached the log files. SAS didnt make a log file but I guess that is because nothing was found. For some reason RootRepeal wouldnt run so I have also attached a zipped document with screen shots of the error messages. There was also an error with MGtools but it appeared to complete successully though, I have added this error to the document too.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there and welcome. I am currently reviewing your logs and will get back to you with a set of instructions in the next post I make to you.
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am not seeing any malware in those logs.

    Let's just do this before we wrap up.

    Navigate to:

    • C:\Qoobox\Quarantine\c\program files\HP\HPBTWD.exe.vir
    • C:\Qoobox\Quarantine\c\windows\system32\sqlite3.dll.vir

    Rename them both to discinclue the .vir extenstion and move them back to their original locations of:

    • C:\Program Files\HP\HPBTWD.exe
    • C:\Windows\System32\sqlite3.dll

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    You can further discuss the "slowness" in the software forum but would be better if you gave them some information such as:

    Please explain what operations are slow! For example answer the below:
    • Is boot up slow?
    • Is shutdown slow?
    • Is browsing/surfing slow?
    • Is downloading slow?
    • Is running any application?
    • Is it also slow in safe boot mode?
    • Also are any process showing in Task Manager to be using a lot of CPU time?
    • Anything else slow?
     
  4. Blunda

    Blunda Private E-2

    Thanks for your help

    I have moved the files and the registry code imported into the registry without a problem
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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