Windows 7 logon prior to login screen

Discussion in 'Software' started by cyberjoyce, Sep 11, 2014.

  1. cyberjoyce

    cyberjoyce Private E-2

    :cryHi!

    I am having major issues with Windows 7, I had to reinstall and I inadvertently put in a password and then attempted to delete. Now when I start my computer, it goes directly to the initial log on and when I enter the password I get an error message.

    1. Enter Current Password, I enter it, and it responds: Password check Fail??

    I Have tried to to get back to F2, but to no avail; it ignores my attempts. I can't get beyond this screen. Thus I am locked out.

    Please, please help.

    I can't access my e-mail account, I tried using my repair disc, but it won't start as I can't change the boot setup. What do you suggest I do???

    Cordially,

    cyberjoyce

    I will come back later to see if someone has responded.

    Many thanks!
     
  2. mdonah

    mdonah Major Geek Extraordinaire

    What is the make and model of your computer? There are slightly different ways of accessing Setup in BIOS so you can change the boot order/sequence.
     
  3. cyberjoyce

    cyberjoyce Private E-2

    :-oHi mdonah:

    I have an Acer Laptop Aspire 5750Z-4566.
    The operating system is Windows 7- 64.

    It was purchased Sept. 04, 2012

    Thank you for your reply.

    Cordially,

    cyberjoyce
     

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