Windows 8--Run me found problems and internet needs help

Taking the time to fix this for someone who doesn't have the time. I can't get the internet back no matter what I try. I combed a lot of forums looking for winsock fixes, ipconfig, and netsh ip commands; and nothing I could find could get the browsers to work or any program to update even though the lan indicates that it is functional.

I have run the readme/run me, but I did not come running here first. I tried running Malwarebytes earlier today and also Spybot Search & Destroy. I'm sorry! I didn't know. I swear I can read and do my best to follow directions. :cry The Malwarebytes logs from earlier are still available if needed but I don't want to add extra unrequested logs to the post.

I am still unable to connect to the internet on the infected computer. Let me know if I screwed anything up (besides trying to scan earlier), and if there's more I need to do.

 

Thank you for your reply. It is good that there is no malware remaining. The earlier run Malwarebytes found and removed some other items that probably started the trouble.

The Verizon thing appears to be related to their Android phone? I Googled it, and at least the name is legitimate.

I am not familiar with WebRoot, I will attempt to remove it and continue on to the software forums. Much relieved that as stubborn as this problem it isn't due to malware. Thank you very much for checking it over!

 

Good afternoon Chaslang or whoever may be available to help me. I had decided to install the Comodo Internet Security to take care of her anti-virus and firewall needs and was interested in this part of your Protection thread where it says:

You may want to read the below link if your are unfamiliar with configuring protection software:

Configuring CIS for Maximum Security with ZERO Alerts for Novices

I think this would be very good idea because I know some who are unfamiliar with internet security will get frustrated with programs that constantly nag them about their security and then flat out uninstall them rather than deal with the nuisance--which completely defeats the purpose here. However that page is now completely unaccessible, even after I registered for the forums with Comodo. I'm interested if there is a new link or other recommendations for it.

 

This help page seems very informative but I am unsure if it supplies the same results, and of course it's not from their forums. I'll browse through their forums a bit more and see what they have. Returning the computer tomorrow. Thanks! :cool

(Link to helpful looking page.)
http://www.techsupportalert.com/content/how-install-comodo-firewall.htm

 

Would have edited my previous post, but I appear to be too late. The link I provided above is actually provided in a sticky post on Comodo's own forums as the current advice for max protection and minimum alerts. It appears to be authored by one of the mods over there.