Windows 8 - wifes laptop

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by DelanoJoe, Dec 1, 2013.

  1. DelanoJoe

    DelanoJoe Private E-2

    I figured I might as well scan this one too - she complained of running slow, but thought we better scan it anyway. Attached are all the log files. MGTools complained about not being able to access the host directory. Other than that, not anything out of the ordinary

    Thanks

    Joe
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Ask Toolbar <<< uninstall this junk.

    Re run Hitman and have it delete all of the Potential Unwanted Programs.

    Let me know how things are running.
     
  3. DelanoJoe

    DelanoJoe Private E-2

    Removed Ask toolbar. Reran Hitman Pro and deleted all. Computer still slow but I think it's some of the apps loaded. Based on the scans and results, I know it wasn't infected like the other two.

    I didn't upload anything since you didn't ask for it - thanks for the help as always - you guys are great!

    Joe
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. :)


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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