windows audio service not enabled

Discussion in 'Software' started by VelvetWood, Nov 10, 2007.

  1. VelvetWood

    VelvetWood Private E-2

    I have recently lost sound on my Dell laptop. When I try to get sound the volume control option is greyed out and it says the windows audio service is not enabled. I have tried typing the command "net start audio srv" in run, but that didn't work. I have gone into control panel>administrative tools>services and tried to start windows audio, but it gives me the following error "1068: the dependency service or group failed to start", but i don't know what service or group it is referring to, so now I am stuck. :cry Vista os.

    Please help
    Thanks
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    The other dependencies of this service are:

    Remote Procedure Call ~ RPC
    Windows Audio Endpoint Builder
    Multimedia Class Scheduler


    Make sure all are started and on automatic, but these are generally protected services, so have you turned off UAC at all?

    Do you have any Yellow ! marks in Device Manager, if so what?

    Have you tried to re-install the DELL audio drivers for your Laptop?
     
  3. VelvetWood

    VelvetWood Private E-2

    Hi
    MMCSS throws an error when I try to start it. It says "failed to read description error code 998".

    I have reinstalled the audio drivers. All the device managers look fine (no yellow !). I don't know what the UAC is, so I don't think I have turned it off. The sound worked fine one day and not the next. I suppose there may have been an automatic update or it may not have been shut down properly (technically inept husband!)

    Thanks
     

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