Windows Cannot Access The Specified Device, Path or File.......

Discussion in 'Software' started by Evenstephen1965, Jan 30, 2010.

  1. Evenstephen1965

    Evenstephen1965 Private E-2

    Hello there. I am new to this forum and I'm hoping you can help me with a frustrating problem. :-o

    I was using my laptop tonight when my a file called av.exe tried to access my system files. Once I realised it wasn't a helpful file I tried to block it but a program started to install. It looks like a antivirus program but apparently the viruses are bogus.

    In trying to block the program I now cannot use Windows Restore, Internet Explorer, CCleaner, Comodo Firewall, AVG Antivirus, Regedit, The Security Centre or the Add/Remove Programs on the Control Panel. When I try to I get a message which says 'Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item'.

    I tried to stop access to the explorer.exe directory and now I can't do much at all. Can anyone help me? I cannot access the internet on the laptop.

    I have Windows XP Home, 1gb of RAM. If anyone can help I would be most grateful.
     
  2. brandypeppy

    brandypeppy MajorGeek

    Welcome to MG!!
    If you google av.exe you can find removal instructions but I recommend you go to the malware removal section of MG and follow the instructions there.

    http://forums.majorgeeks.com/showthread.php?t=35407

    It's described as a rather nasty bug. You'll need to copy the programs and run from there, best a USB stick.

    But first see if you can download these in safe mode with networking. I find that works most of the time.

    Good Luck!:wave
     

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