Windows Failure to Start, Not able to repair

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by frick20, Mar 30, 2013.

  1. frick20

    frick20 Private E-2

    I recently ran the windows offline defender to get rid of a virus on my computer. Since I ran the program and deleted the viruses the program found, my computer can not boot up. I tried to to use the system recovery tool but it has been unsuccessful.

    I read online to download the FRST64.exe onto a usb drive and run it on the infected computer and have done that (see attached .txt file). Could somone help me on the rest of what I need to do? Your help and time is greatly appreciated. Thanks in advance.
     

    Attached Files:

    frick20, Mar 30, 2013
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!


    Download this >> View attachment fixlist.txt



    Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.
    Now reboot back into the System Recovery Options as you did previously.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (See how to attach)

    Now see if you can boot into normal Windows. If you can then I highly recommend that you run the below.


    READ & RUN ME FIRST. Malware Removal Guide
     
    chaslang, Apr 1, 2013
    #2
  3. frick20

    frick20 Private E-2

    Thanks I was able to boot into Windows normally. Attached is the fixlog.txt
     

    Attached Files:

    frick20, Apr 2, 2013
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    ​
    You're welcome. Looks good. If you have any other malware issues, I suggest that you follow the instructions in the READ & RUN ME FIRST link.
     
    chaslang, Apr 5, 2013
    #4

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