Windows has encountered a critical issue system will restart

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Lacsun, Jul 10, 2012.

  1. Lacsun

    Lacsun Private E-2

    I keep getting this message every time I start up my laptop.

    I've tried to stop the restarting by pressing f8 and then "disable automatic restart"
    I've tried going through cmd > shutdown -a
    , going through computer > properties > and then unchecking automatic restart
    Still, the problem persists, even in safe mode.

    I've also done scans with spybot, malwarebytes, and microsoft security essentials. They detected a few things, but the problem still continues.


    Does anyone have a solution, because this one has me stumped.
     
  2. Lacsun

    Lacsun Private E-2

    I've seen other threads with similar problems.

    While I may not be able to load the recommended programs, I've managed to run farbar through system recovery options, as another user did. Here are the texts I got through it. The first one was a normal scan, and the second was searching for "services.exe"
     

    Attached Files:

  3. thisisu

    thisisu Malware Consultant

    Welcome to MajorGeeks, Lacsun :)

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Attached is fixlist.txt
    • Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.

    Now re-enter System Recovery Options.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (How to attach)

    Now attempt to boot normally.
     

    Attached Files:

  4. Lacsun

    Lacsun Private E-2

    Things seem fine now. Thanks!
     

    Attached Files:

  5. thisisu

    thisisu Malware Consultant

    You're welcome.
    You can delete the C:\FRST folder at this time.
    Be safe :)
     

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