Windows not loading correctly

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by sk3erkrou, Jan 21, 2013.

  1. sk3erkrou

    sk3erkrou Private E-2

    My computer running Windows 7 has been giving me problems for weeks. I recently reformatted it, and it is not loading Windows correctly. Now, it sits at the Welcome screen until it freezes or goes beyond the Welcome screen, but does not load beyond a black screen. I loaded the computer in Safe Mode and ran some scans (Advanced System Care, Spybot, and CCleaner) before coming here, and nothing helped the problem at all.

    I have followed the directions in the Vista & Windows 7 section of the Malware Removal and attached the logs from the scans.

    I appreciate any and all help that can be given to better my situation.
     

    Attached Files:

    sk3erkrou, Jan 21, 2013
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. I suggest you post in the software forum for additional assistance.


    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link
    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
    TimW, Jan 21, 2013
    #2

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