Windows update screwed up my PC

Discussion in 'Software' started by numismanut, Feb 13, 2011.

  1. numismanut

    numismanut Private E-2

    I need lotsa help:-D
    I am running a Gateway PC with Vista Premium. I was using NERO 9 with no prob until a couple months ago. After a series of Windows update/downloads Nero no longer works. I have contacted Nero and they had me look for a file, which is there. Nero then suggested contacting Microsoft, which had me download and install a newer version of that file ( I will get names of file and errors before sending this). That did not work. I have since un-installed, shut down, then re-installed three different times with no change. Can someone please help? I am not PC handicapped and can do some things if explained exactly.
    errors are 1st
    "Unable to create XML parser instance. Please re-install XML core services (MSXML) 4.0 sp2 or higher." <-- File NERO had me look for
    Second one is "FATAL ERROR Nero SmartStart cannot run! Corrupted installation or invalid license!"

    Please help whatever this is its also affecting my other music program.
     
  2. Earthling

    Earthling Interplanetary Geek

    Is it OK when Nero is uninstalled? I ask because Nero's burning functions can be provided by alternative free software, so depending on how you use Nero this might be a workaround for you. I dispensed with Nero a couple of years ago and don't miss it at all.
     
  3. numismanut

    numismanut Private E-2

    On one occasion I left Nero out for 24 hrs (on a suggestion) all other programs seemed ok. I only want it because I paid almost $200 when it first came out. If you know of a suggestion that might be equal or better then please do. And THANK YOU for whatever.
     
  4. Earthling

    Earthling Interplanetary Geek

    As your Nero isn't working and is giving you nothing but aggro you should look at alternatives. But as I said, it depends how you use Nero as to whether freeware will be an adequate substitute.

    Anyway, take a look at CDBurnerXP which, despite its name, works fine in Vista, or at ImgBurn and see if they do what you want.
     
  5. Baxter Stockman

    Baxter Stockman Private First Class

    ImgBurn is highly recommended. I use it for all my burning.
     
  6. iain.t

    iain.t MajorGeek


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