windows updates fails

For a month I keep getting messages that I need to install windows updates. Today I tried once again to install them. Used the troubleshooter, which said that it had repaired the problems. Tried a manual install and got this error code: 8007371B. The updates are KB2981685, KB2920189, and KB2928678. The last one seems to install very slowly. Lenovo laptop 64 bit, Win8, with Start menu (which works fine), MBAM and AVG Internet Security. Everything else seems to be working fine. Any suggestion?

 

Try turning off AVG during the updates. Some AV/AntiMalware programs interfere with Windows Updates.

 

Reran troubleshooter, turned of virus scan (AVG).........still does not install. Firewall settings do not block installation as far as I can see. Manual installation does not work either. Anyone else ever have this problem?

 

What version of Windows are you running?

 

Ignore my previous message. I read (this time with both eyes open :-o ) and saw you are running Windows 8.

 

Ok I tries your recommendations: Here is what happened.

1) got hung up on Stopping Bits Service and ran and ran...........I stopped it
2) failed to run I have attached the DISM log
3) Would not merge, says I can only add binary files from the registry edit

I also shut off AVG while performing all the above.

 

That did not work, but thank you anyway. I appreciate the help. I did get a message (I forget where, think is was during the attempted repair that "Trusted installer.exe" could not be found. I dunno what that means. I have found during all this that making any changes inWin8 is twice as hard as using anything else.

 

Trusted Installer.exe is what Windows uses to install updates. It's been this way since Vista. XP used Package Installer which was usually the first update you got before any others would be downloaded and installed. Strange that Trusted Installer cannot be found. :confused

 

it is there.....I just found it..............I found a place called dlltool.com that says it can replace it. Is this place legit? anybody know?

 

I don't trust sites like that. You never know what else may be downloaded along with what you want to download OR how much they'll charge. Can you get the file from Microsoft directly?

 

I do not trust them either, think I will try microsoft.

 

Just installed 8.1............took forever!................tomorrow I will try to update windows.....................

 

In order for you to get Microsoft updates for Windows 8.1 now, there are mandated "KB" updates that need to be installed first. Otherwise, you won't get any other updates. The quickest way to determine if you have those mandated updates is to bring up the Start screen and look to see if there's a Search icon (magnifying glass) near your user name.

If the icon is not there, download and install KB 2919422 first and restart the computer then do the same with KB 2919355. You can also check the Update History to see if those updates are installed.

 

There is a magnifying glass next to my name. I dot NOT install the two KB's so I guess I am ok................correct?

 

Yes, you're good to go.

The two updates must have been installed automatically by Windows Update which is good. Some people have had Automatic Updates turned off and have had to download and install those KBs manually.

 

I turned off MBAM and AVG and told it to update and it did! 22 updates! It took and hour at least. Everything seems ok now. Thanks for the help!