Windows wont update/suspicious process running.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Eastpunk, Aug 27, 2010.

  1. Eastpunk

    Eastpunk Private E-2

    Hello. About a year ago- my computer decided it didn't feel like installing new windows updates. It would download and then attempt to install them followed by the message "Failed. Windows Update encountered an unknown error." Eventually, double clicking the Windows Update icon in my Control Panel stopped producing any results at all.

    This made me very sad, but with some hard work (and a little luck) I managed to poke, prod and clense the gremlins from my system.

    Recently they may have returned, however. My Windows Update will download, but again fails to install. And a new suspect, a.exe, likes to run in the background.

    I googled a.exe, and though it has many faces (some sites called it an email worm- others a browser redirector, etc.) none of them seem to be very friendly. :(

    Attached are my scan logs, minus one: RootRepeal.exe, which, once I have checked my hard drives on the list and hit scan, immediatly crashes me to Blue Screen with the error: DRIVER_IRQL_NOT_LESS_OR_EQUAL or something of that nature.

    Thanks for your help,
    ~Eastpunk
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Important Notice: A new version of SUPERAntiSpyware is available.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new full scan of your system. And attach this log later.


    You are running a version of MGTools which is almost a year out of date!

    Now go to this MGTools and download the new version of MGtools.exe. Overwrite your previous MGtools.exe file with this one.

    Now run the new C:\MGTools.exe and attach the C:\Mglogs.zip into your next reply as well as the new log from SAS.
     
  3. Eastpunk

    Eastpunk Private E-2

    Egads! A year out of date? How time flies...

    Ok- I have rescanned with SUPERAntiSpyware and MGtools both updated. Attached are the new logs.

    Thanks again,
    Eastpunk

    PS: I forgot to mention my Windows Media Player sometimes continues to spout audio after I exit the program. The process seems to keep running somehow, no matter how awful the song is.

    Today I found a sneaky hidden file on my desktop named desktop.ini which (when opened in notepad) simply contained:

    I hope that is useful.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. I suggest you post in the software forum for further assistance with your windows updating issue.

    Why am I not seeing any AV software installed on this system?

    Desktop.ini will go away once you do the final cleanup:

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




    Support MajorGeeks with Geek Wear!
     
  5. Eastpunk

    Eastpunk Private E-2

    Thanks- for everything! :)
    Cheers!
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds