winlogonhook - the malware that keeps giving and giving

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by MistressRene, Jul 31, 2006.

  1. MistressRene

    MistressRene Private First Class

    Hi all.
    I am in battle with winlogonhook. I have gone thru steps for removal, and nothing it touching it. I will post all of my logs. There are 9 in total, (I just combined them into 3, if you need them all separate I can do that too) as every time I finished with a scan I ran HJT.
    I have some comments that maybe someone can address for me please.
    1 - In msconfig the PCPitstop Optimize Registration Reminder ALWAYS checks itself off to run at startup, even though I do not have this on my machine, and it's been removed a dozen or so times in the registry!

    2 - Right after running spysweeper, as I start to save the log, a doslike window pops up for about 1 second, like it does sometimes when new software is being installed!

    3 - In c win temp. I del all the .tmp files.
    There are also 11 remaining files.
    I renamed what is left to .OLD
    ASHeuristic.OLD - folder
    CTZAPXX.OLD - folder

    mpasbase.vdm.OLD
    mpasdlta.vdm.OLD
    MpCmdRun.log.OLD
    MpEngine.dll.OLD
    MpSigStub.log.OLD
    Perflib_Perfdata_2c44.dat.OLD
    removalfile.bat.OLD
    WGAErrLog.txt.OLD
    WGANotify.settings.OLD

    If there is any other scan that needs to be run, please let me know. I will do I tomorrow, oops it is tomorrow, well when I wake up!
    Thank you all in advance! 2:10am Night night ... zzzzzzzzz
     

    Attached Files:

  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Rename hijackthis.exe to xyz.exe. Post a fresh HijackThis log.
     
  3. MistressRene

    MistressRene Private First Class

    A simple problem turns into the worst nightmare possible! HELP!

    My problem started out simply, then I accidently let the oceans open and the flood took me over
    I did the most stupid thing anyone could do. I started out with that winlogon trojan (I did make a post for help but no answer), then coming out of safemode, I ran spysweeper, but I had disabled all the virusscans and blocker, then did my HJT and proceeded to go online to repost... GET THIS IMAGE? ACK! and then 'they' came rushing in... that was yesterday. I have gotten the machine back to having a 'silent roar' where I can actually open firefox, not IE cause I still have some nasties to be remove, and a securityscan URL that keeps taking over my IE.
    That is why I am here. I have all the logs starting from this morning, what programs I have used, and I need to know what to do next please. I will post some of the logs combined, as there are only 3 places for attached files.
    I also downloaded from your site the Spyquake, as I DID have it, but it seems that one of the scans already removed it. I did look for the files that were associated, as per web instructions, and I didnt see anything left over. I also used the !SysProtect Remover-WinAntiVirus_WinFixer.exe and it removed files. VirtumundoBeGone.exe and VundoFix.exe. The VirtumundoBeGone found and removed files.
    When you look at the HJT, there is something that I have tried and tried to remove with NO success. That is this entry: O4 - HKLM\..\Run: [PCPitstop Optimize Registration Reminder] C:\Program Files2\PCPitstop\Optimize\Reminder.exe

    Thank you all VERY much! For your help!
     

    Attached Files:

  4. MistressRene

    MistressRene Private First Class

    Error on avenger script

    I ran the avenger script and it only rebooted 1 time and gave and error.
    See attached please.
    So I will wait for further instructions.
    Thank you!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Error on avenger script

    You still need to rename HijackThis.exe as SPD requested. This is very important and then you need to attach a new HJT log so that you problems can be addressed.

    Also please remain in one thread. I merged you back to your original thread.
     
  6. MistressRene

    MistressRene Private First Class

    New log for the new problems

    The reason for the separate post was that it is a totally different problem.

    Here it is, newly posted and renamed.
     

    Attached Files:

  7. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    THe BitDefender log you posted is the Scan Summary, I need the scan log. Also post a log from PandaActive Scan.

    Yes, there are some issues in your HijackThis log that need to be addressed. I will post a fix after I see what is in the other logs I requested.
     
  8. MistressRene

    MistressRene Private First Class

    got it!
    I have been on since 730 am. I have herniated disk in my back and I have to lay down.
    I will be back in the morning 1st thing. Thank you thank you thank you!
     
  9. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    It may take a while befoore I answer, expecially if your post in the morning. I won't be online till the evening.
     
  10. MistressRene

    MistressRene Private First Class

    I will try. I just uninstalled NSW and fixin to install the panda..
    I guess I will BBL.
    I don't need sleep, I need my machine!!!!!!!!!!! <eg>
    laterzzzz
     
  11. MistressRene

    MistressRene Private First Class

    I just tried to install panda, I spoke to quickly. I did uninstall my ststem works, now it wants me to uninstall my firewall, and I have to much nasty stuff on my machine to be nekkid to the web again. That is how this whole 2nd round got started.
    I am going to do the BD right now.
    Sowwy that I could not comply.
    I think I had that problem last time too, if I remember correctly :(
     
  12. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Post the logs when you get them. If there are problems with the sacns I need to know that.
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: New log for the new problems

    Not based on your logs! The same problems still exist as in the first one!

    I'm not sure how you are saving and then attaching your logs, but you need to save them as normal text files. All the excess stuff in them (like \par and {\rtf1\ansi\deff0{\fonttbl{\f0\fnil\fcharset0 Courier New;}}) makes them too hard to read. Do not use any special editiors. Only use notepad. If fact do not edit them or open them in any editor. Just save them and then attach them.
     
    Last edited: Aug 2, 2006
  14. MistressRene

    MistressRene Private First Class

    Re: New log for the new problems

    well guys,
    I am up sh** creek without a paddle. My Norton System works was partially beaten up during this attack, and as I said, I couldn't install panda, so I tried to reinstall my nortons..
    well.. I installed the whole package including go-back. Friggen go-back made my C drive totally disappear!!! :(
    so, any virus is gonzo by the wayside, along with all the stuff I was working on :(
    I called symantec and they said this happens sometimes. I said if it happens WHY DONT YOU SAY SO ON YOUR DISK??? damn them!
    Can you tell I am ticked off? So I am off to the computer repair guy. Thanks for the help that you did offer!
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: New log for the new problems

    Sorry to here that! Sounds like it is time to find a different set of tools other that NSW!
     
  16. MistressRene

    MistressRene Private First Class

    Re: New log for the new problems

    what do you guys recommend? I will NEVER use them again! Theye didnt even find but 1 of the virus/malwares that I had :(
    Really stinks!
     
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: New log for the new problems

    Our recommendations are in the below but it mainly focuses on free applications (although a few pay items are there too):


    How to Protect yourself from malware!


    If you don't mind paying, check out the below:

    NOD32 Antivirus System

    Was Symantec also your firewall and antispyware application? If so, make sure you get a firewall re-installed and get a good realtime antispyware blocker too. Spy Sweeper (not free) is one of the best! It is mentioned in the How to protect thread.
     
  18. MistressRene

    MistressRene Private First Class

  19. MistressRene

    MistressRene Private First Class

    I have Mcafee firewall pay version, and spysweeper paid version.
    No I don't mind paying for software, if I know it is going to do what it is suppose to do!
    I will check out the NOD32 Antivirus System. My tech guy uses something, also that I have never heard of. When I pick up my machine tomorrow, I will let you know.
     
  20. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Are you sure it is only the firewall? Becareful running things from Symantec and Network Associates (McAfee) on the same PC.
     
  21. MistressRene

    MistressRene Private First Class

    OK I am back on my feet, and everything nortons/symantec is gone!
    I ran a new HJT and I think I still have some things hanging around, and would like to know my next best approach.
    I do have a new virus scanner avast! And I need to reinstall my Mcafee Firewall, as my tech uninstalled it.

    Is it advisable to have in the taskbar the spysweeper (pd version) and spysubtract/flytrap enabled, or only 1, and is it ok to use them both as they do different things?
    Thanks again all!
     

    Attached Files:

  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You have signs of other malware! It may or may not be in active. You really need to run the READ & RUN ME as is always required. In addition, the READ ME has changed. There are new steps, new logs, and also YOU MUST rename HijackThis.exe or certain infections will not even show themselves.
     
  23. MistressRene

    MistressRene Private First Class

    I'm on it!
    Thank you. I will run overnnight and post in the AM. :)
    I have a very important question!
    I disabled my system restore last week when this whole thing was in its infancy. Should I restore, and run scans at this point, or just leave it?
    TY!
     
    Last edited: Aug 3, 2006
  24. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    You shouldn't have turned off System Restore at the start. An infected Restore Point is better than no Restore Point. Turn System Restore back on.
     
  25. MistressRene

    MistressRene Private First Class

    There it is!
    Read the other 1st LOL!!!
    btw; I had turned it off because one of the programs that I used suggested that :(
    live and learn. I am off to see a cleaning wizzard!
     
  26. MistressRene

    MistressRene Private First Class

    ACK!
    I have now run bitdefender twice, as it again, has stalled out! :(
    The 1st time it sat and sat and sat, I finally said F-it, and restarted again it in safemode and reran cclean, then I reran bitdefender. It now has been running for OVER 10 1/2 hours. I checked it at 6am and it had 21 minutes to go, now it has 25 minutes to go and has not moved as far as scanning anything. BUT, the good news is that it found 26 infected files, and actually removed 26. :)
    I will let it run, until I hear from someone telling me if it is ok to continue without a log, to pandascan.
    Time now is 7:47am
     
  27. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    If BitDefender doesn't finish soon, give me the log of what it found up to that point.
     
  28. MistressRene

    MistressRene Private First Class

    Hi Hi!
    There was no log capability with bitdefender, as it never finished. The save log feature was blacked out. What I did was d/l the desktop version, and I am scanning where I KNOW there are remaining virii. My email client :(
    The ones where nortons is suppose to remove the traces (ha ha ha). GARBAGE!
    I have a partial scan or should I say, part 1. I scanned my stationary drives where the online scanner missed, and now I am scanning my portable again. I will combine the 2, they are not very long, and I will post a new HJT file. I have renamed the HJT to analyse.
    It is 11:45am, I will prolly be done in about 1 hour or so. Thanks Shadow_Puter_Dude!!! I appreciate your quick response! Back soon. ;)
    Finally smiling!
     
  29. MistressRene

    MistressRene Private First Class

    Ahhh that was a bit faster than I said :)
    Here are the logs. The runkeys.txt, and newfiles.txt were from last night before scanning. The bdscan is from their desktop proggy, after having the online stall twice. The HJT will be in a 2nd post, and again, thank you!
     

    Attached Files:

  30. MistressRene

    MistressRene Private First Class

    part 2 HJT log
     

    Attached Files:

  31. MistressRene

    MistressRene Private First Class

    Since I have had problems with the online pandascan before, and also, since I have thousands of pictures and movies on my machine, I would like to know if I can download the desktop version of pandascan. That way I can tell the proggy NOT to scan the following files:
    .jpg,.jpeg,.gif,.bmp,.png,.htm,.html,.shtml,.wav,.8bf,.mpg,.mpeg,.avi,.wmv,.asf,.chk,.txt,
    .dir0021,.PspFrame,.pfr,.cpi,.pa,.ico,.mrb,.mgr,.tgm

    thanks!
     
  32. MistressRene

    MistressRene Private First Class

    I ran XoftSpy scan while I was waiting and it found the Smitsfraud. I had run the fix earlier in this process and it didnt find anything. I also looked for the files and found none of them.
    I have attached the XoftSpy log and a new HJT log.
    TY
     

    Attached Files:

  33. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    No, it will conflict with your installed AV software.

    I'm looking at your logs now. Give my several minutes to analyze them.
     
  34. MistressRene

    MistressRene Private First Class

    OK, I'm here. Thank you!
     
  35. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

  36. MistressRene

    MistressRene Private First Class

    OK got it, TY!
    Be back soon again LOL
     
  37. MistressRene

    MistressRene Private First Class

    I have returned. Not 1 file that had to be hand searched for, was found. :)
    My homepage also changed, I guess back to default?
    "IE Search Bar changing to http://search.msn.com/spbasic.htm"

    Attached are the smitfiles.txt, VundoFix.txt, and a new HJT_3 log.

    I have to reset my fonts an display as I can hardly see it. That's what happens when you get old LOL!
     

    Attached Files:

  38. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Run HijackThis. Click the 'Do a system scan only' button. Place a checkmark in the box next to the following lines:
    Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

    Reboot

    Post a fresh log from GetRunKeys and HijackThis
     
  39. MistressRene

    MistressRene Private First Class

    Here are the 2 logs.
    SpySubtract is still picking thiis up:
    Company Spyware_TRAK_PWStealer is in the registry, Path Software\RIT\TheBat! I have emailed the software producer already asking for advise.

    IF everything is clear, I am going to need a REAL virus scanner/blocker and spyware blocker. What do you all recommend? I will purchace it!

    Also, what is a good backup program. I used to use ghost, is it still any good?
     

    Attached Files:

  40. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    OK, we're almost done.

    Download
    - Pocket Killbox
    - ExplorerXP

    Copy the contents of the below quote box to Notepad; Save As FixReg.reg to your Desktop. DO NOT run it as this time we will do that later in Safe Mode.
    Close Notepad.

    Now run Pocket Killbox:

    Choose Tools -> Delete Temp Files and click Delete Selected Temp Files

    Then after it deletes the files click the Exit (Save Settings) button.

    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue..

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Now boot into SAFE MODE

    Locate FixReg.reg on your Desktop. Double-click on it and answer 'Yes' when asked if you want to merge with the registry.

    Open ExplorerXP navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)
    Now run CCleaner. If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.

    Then, as an added precaution, Go to Start -> Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.

    REBOOT to Normal Mode.

    Post fresh logs from GetRunKeys and HijackThis.
     
  41. MistressRene

    MistressRene Private First Class

    OK. Here are the 2 logs.
    I WAS NOT able to use the explorerxp. Every time I clicked on a directory, it crashed, so I deleted what every I found in safemode. Here is the crash:
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 8/6/2006
    Time: 8:20:40 AM
    User: N/A
    Computer: THEBEAST
    Description:
    Faulting application explorerxp.exe, version 1.0.53.381, faulting module explorerxp.exe, version 1.0.53.381, fault address 0x0001a617.

    =============
    =============
    I have a question about my HJT log, entry O23 next to last from the bottom, is that an OK entry? Other than that question, everything else went well!
    Thanks!
     

    Attached Files:

  42. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Your logs are clean.

    When HijackThis says file missing, it's usually not missing. Especially on teh O23 lines.

    You still have a couple processes from BitDefender. DId you uninstall everything from BitDefender?
     
  43. MistressRene

    MistressRene Private First Class

    Hi,

    I have a few questions before I break communications.
    In the runkeys log, there is a line that comes from the registry:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/YazzleActiveX.ocx]
    Is that Yazzle and ok program?? I thought it was spyware?!

    In a previous post I wrote "SpySubtract is still picking this up:
    Company Spyware_TRAK_PWStealer is in the registry, Path Software\RIT\TheBat! I have emailed the software producer already asking for advise."
    Should I place that on my whitelist?

    Bit defender is still installed. I was thinking of possible purchasing it, and dumping the free scan I have. I was really impressed with what is found. It was way far superior to almost every other proggy I have run.
    If that is not recommended as the virus scanner of choice, what do you guys recommend?
    Lastly, LOL ...
    What software is recommended for hard drive backups?

    Now that I am clean, I want to tell you how greatful I am to you for really going out on a limb and taking the time to do what you do. It is a wonderful service. I don't know if you all volunteer for this, or get paid, It is really non of our business, but if you don't get paid, I think you should! You get paid in thankyou's BIG time from me!

    thankyouthankyouthankyou!
    Mistress ReneĀ®
     
  44. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Yazzle can be removed, it is considered Spyware by some.

    SpySubtract isn't that good of a program, The free ones we have you run are better. Can you post the SpySubtract log so I can see exactly what it is reporting?

    There are better AV packages then BitDefender, but if your happy keep it. If you want a commercial solution then NOD32, Kaspersky or AVG Professional would be the route to go.

    Firewall, if you are looking for one, Zone Alarm

    For backup software Acronis True Image.

    Flush all your restore points and create a new clean one for your system.

    Disable And Enable System Restore
    How to Protect yourself from malware!

    Safe surfing.
     
  45. MistressRene

    MistressRene Private First Class

    I just remembered something... did you see, in one of my past posts that the
    explorerxpsetup crashed every time I used it! I don't know if that makes any difference in the process or not....

    OMG this log is way to big... I am cutting it. in between most of the lines in this log, are:
    [SSENGINE] [1236] CFileSystem::Enumerate - EXIT
    [SSENGINE] [1236] CFileSystem::Enumerate - ENTRY

    I have deleted them.

    This is what the 'for more info' says about thebat error, I was reading on the net that a few a/v and spyware proggies are giving false positives about this. So I need to hear it from the devolopers, for a definitive answer:
    Details
    Name n/a
    Database ID 136440
    Location
    Detected In Windows Registry

    Path Software\RIT\The Bat!
    Description Privacy threats can create entries in your registry, so that they can store such things as configuration and personal information.

    Threat
    Threat Trackware
    Description Trackware is a generic term that describes software that collects a computers demographic and usage information and sends it to some remote server via the Internet, where it can be used by other people in a variety of different ways including marketing.

    Produced By
    Company Spyware_TRAK_PWStealer
    ==
    ==
    I am off to sleep!
    zzzzzzzzzzzzzzz
     

    Attached Files:

  46. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Is The Bat! your email client?
     
  47. MistressRene

    MistressRene Private First Class

    Yes it is!

    I am deleting all of the programs that I am not going to be using, and I think I have decided to go with the AVG Pro for virus scanning. I have used them before and I was very impressed with them. (that was about 4 years ago) I am going to try the Zone Alarm Pro, and I am going to keep my anti-spamware programs.
    That sounds as good as double bagging!!! LOL!
     
    Last edited: Aug 7, 2006
  48. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

  49. MistressRene

    MistressRene Private First Class

    Well I am a few days out, and NO MORE BUGZ! :)

    I emailed TheBat's developers, and I actually got yelled at for using software that reports false positives :(
    So I emailed him back, and told him that I rather have a false positive, and email YOU, and be told it is a false reading. It's a heck of a lot better than having my damn machine taken over by malware or virii just because no body cares!
    UNREAL!!
    Hey Shadow_Puter_Dude, hehe did I say thank you?
    THANK YOU! thank you!! thankyou!!!
     
  50. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    You're wlecome. Personally I would do business with a compy who's customer support is lacking. False Positives are a fact of life, and the developers of TheBat should be working with Anti-Spyware vendor to correct this issue.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds