ZeroAccess Issue. MGlogs and MBAM attached

Yes you should have included all of the logs from running these below procedures.

READ & RUN ME FIRST. Malware Removal Guide

 

Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Files/folders tab and locate these detections:

• [ZeroAccess][FILE] @ : c:\windows\installer\{6f2ab251-93bd-2598-4215-32a905b204be}\@ --> FOUND
• [ZeroAccess][FOLDER] U : c:\windows\installer\{6f2ab251-93bd-2598-4215-32a905b204be}\U --> FOUND
• [ZeroAccess][FOLDER] L : c:\windows\installer\{6f2ab251-93bd-2598-4215-32a905b204be}\L --> FOUND
• [ZeroAccess][FILE] @ : c:\users\owner\appdata\local\{6f2ab251-93bd-2598-4215-32a905b204be}\@ --> FOUND
• [ZeroAccess][FOLDER] U : c:\users\owner\appdata\local\{6f2ab251-93bd-2598-4215-32a905b204be}\U --> FOUND
• [ZeroAccess][FOLDER] L : c:\users\owner\appdata\local\{6f2ab251-93bd-2598-4215-32a905b204be}\L --> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Do not reboot your computer yet.


For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
• Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)

 

Yes I will need the FRST step to be completed.

 

The FRST will be very useful for letting me know of possible infected system files. Otherwise, I may not know at all. There are other tools we could run but FRST is safer. It's up to you, you want it fixed, ay?

 

Run RogueKiller again, not to fix anything, I just want to see what it still finds. Attach the log. FRST shows that the services.exe file is not infected, which is good.

 

Ah I see. Okay. Attach the log whenever you are ready. I'll be floating about somewhere I just need to go make a cup of tea!

 

Indeed. Everything running as it should at this point?

 

Not particularly, no. I have thoroughly examined all of the logs you have provided and everything does look great now.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're most welcome. No need to lock the thread per se, but it is closed now because you've been given final steps.