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-   -   No sound Dell 4600 xp 2012 (http://forums.majorgeeks.com/showthread.php?t=255287)

m1c2 03-06-12 16:46

No sound Dell 4600 xp 2012
 
Hi,

Desperate measures.

I'm trying to fix sound problems on my lame computer.....was wondering if you might know how to help me fix my sound problem?
And yes it is of course that dell dimension 4600i w/ xp- sp3. Yes I know its an old and now lame computer and there are sooo many others out there w/similar sound problems w/Dell computers. But like most people (in the real world), right now I do not have the $$$ to just go out and buy a precious but fragile $$$$ mac and the pricey precious but fragile mac accessories.

I have this constantly reoccurring problem with my internal mic with "mic signal too weak". So whenever I google how to fix it I end up being told to download/add stuff that always screws up my entire sound leaving me with no sound and many problems;
-my speaker icon then dissapears from task bar
-when I do find and click on speaker icon the volume control is grayed out.
-when i type "SndVol32.exe" into Run it says "There is no active mixer device available. To install......"
-In my device manager there's a yellow question mark next to "Other Devices" as well as yellow question marks next to "Multimedia Audio Controller" and "Video Controller".

I've gone to Dell and to Intel sites for correct drivers and re-downloaded ALL drivers I supposedly need to fix this; Soundmax, that Intel thing, the ADI thing, Nvdia video thing, Soundblaster, that annoying Realtek thing, blah blah, etc, etc.
But whenever I download install and restart computer for each of these is either says "No ADI Codec driver is intalled". Or what will happen is the "Found New Hardware Wizard" will automatically come on and ask to find and install VGA/Video Controller and/or Media Controller except it can never find the files or it rejects the newly downloaded drivers I select to install ("No hardware/files found, cannot finish installation"..etc).
?????

I have a lifetime tech help warranty w/Dell so i called them. They certainly tried at length to help me but only to then tell me I'd have to spend over a $100 for some one-time-quick-fix but that is unfortunately not an option for me right now.
I do freelance minor music stuff for extra/needed $$ so I need my internal mic to work -HELP!!!!....if possible.....???

Thanks/Thanks anyway.

Sincerely,
mark

Here's my log from HiJack this.




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:50:58 PM, on 3/6/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\zsm1319.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 1907 bytes

tgell 03-06-12 17:13

Re: No sound Dell 4600 xp 2012
 
On each device with the yellow exclamation mark, right click, select properties, click the device tab and provide the vendor and device ID as shown. Also provide the service tag number. This would be on the side of your computer.

http://www.askdrtech.com/solutions/i...ware-id-02.jpg

m1c2 03-06-12 22:55

Re: No sound Dell 4600 xp 2012
 
Thanks for such a quick response help


from my Device Manager
in yellow:
Other Devices-
Multimedia Audio Controller

Device Instance Id:
PCI\VEN_8086&DEV_24D5&SUBSYS_01741028&REV_02\3&172E68DD&0&FD

Hardware Ids:
PCI\VEN_8086&DEV_24D5&REV_02
PCI\VEN_8086&DEV_24D5
PCI\VEN_8086&CC_040100
PCI\VEN_8086&CC_0401
PCI\VEN_8086
PCI\CC_040100
PCI\CC_0401

Video Controller
Device Instance Id:
PCI\VEN_1002&DEV_5D44&SUBSYS_4C421019&REV_01\4&1246FE7B&0&0108

Hardware Ids:
PCI\VEN_1002&DEV_5D44&SUBSYS_4C421019&REV_01
PCI\VEN_1002&DEV_5D44&SUBSYS_4C421019
PCI\VEN_1002&DEV_5D44&CC_038000
PCI\VEN_1002&DEV_5D44&CC_0380


Service Tag: H5SBW31

falconattack 03-07-12 03:44

Re: No sound Dell 4600 xp 2012
 
Quote:

Originally Posted by m1c2 (Post 1719537)
Thanks for such a quick response help


from my Device Manager
in yellow:
Other Devices-
Multimedia Audio Controller

Device Instance Id:
PCI\VEN_8086&DEV_24D5&SUBSYS_01741028&REV_02\3&172E68DD&0&FD

Hardware Ids:
PCI\VEN_8086&DEV_24D5&REV_02
PCI\VEN_8086&DEV_24D5
PCI\VEN_8086&CC_040100
PCI\VEN_8086&CC_0401
PCI\VEN_8086
PCI\CC_040100
PCI\CC_0401

Video Controller
Device Instance Id:
PCI\VEN_1002&DEV_5D44&SUBSYS_4C421019&REV_01\4&1246FE7B&0&0108

Hardware Ids:
PCI\VEN_1002&DEV_5D44&SUBSYS_4C421019&REV_01
PCI\VEN_1002&DEV_5D44&SUBSYS_4C421019
PCI\VEN_1002&DEV_5D44&CC_038000
PCI\VEN_1002&DEV_5D44&CC_0380


Service Tag: H5SBW31

Hi my friend , welcome to MG's :major

this this your sound driver

http://www.dell.com/support/drivers/...eId=2731107785

and video driver

http://www.dell.com/support/drivers/...eId=2731129897


follow the installation's instruction to install the drivers correctly !! :wave

m1c2 03-07-12 09:37

Re: No sound Dell 4600 xp 2012
 
OK. I'll try this -again.
I've downloaded these drivers already and tried loading them -as I said in my original post: I've gone to Dell and to Intel sites for correct drivers and re-downloaded ALL drivers I supposedly need to fix this; Soundmax, that Intel thing, the ADI thing, Nvdia video thing, Soundblaster, that annoying Realtek thing, blah blah, etc, etc.
But whenever I download install and restart computer for each of these is either says "No ADI Codec driver is intalled". Or what will happen is the "Found New Hardware Wizard" will automatically come on and ask to find and install VGA/Video Controller and/or Media Controller except it can never find the files or it rejects the newly downloaded drivers I select to install ("No hardware/files found, cannot finish installation"..etc).
?????
But I will try again and also look for and follow those "installation instructions" you emphasized. The instructions have never shown up before. I usually click on dwnlded driver and it automtclly starts loading on to my computer, finishes, tells me to "restart" and then that whole cycle begins -as explained/reposted above.

Thx again.

falconattack 03-07-12 10:00

Re: No sound Dell 4600 xp 2012
 
Quote:

Originally Posted by m1c2 (Post 1719647)
OK. I'll try this -again.
I've downloaded these drivers already and tried loading them -as I said in my original post: I've gone to Dell and to Intel sites for correct drivers and re-downloaded ALL drivers I supposedly need to fix this; Soundmax, that Intel thing, the ADI thing, Nvdia video thing, Soundblaster, that annoying Realtek thing, blah blah, etc, etc.
But whenever I download install and restart computer for each of these is either says "No ADI Codec driver is intalled". Or what will happen is the "Found New Hardware Wizard" will automatically come on and ask to find and install VGA/Video Controller and/or Media Controller except it can never find the files or it rejects the newly downloaded drivers I select to install ("No hardware/files found, cannot finish installation"..etc).
?????
But I will try again and also look for and follow those "installation instructions" you emphasized. The instructions have never shown up before. I usually click on dwnlded driver and it automtclly starts loading on to my computer, finishes, tells me to "restart" and then that whole cycle begins -as explained/reposted above.

Thx again.

Use this

http://majorgeeks.com/Driver_Sweeper_d6171.html

cleaning the driver's leftover ( run in normal mode reboot your machine do it again in safe mode ) read this article !! :wave

http://en.community.dell.com/support.../19359626.aspx

tgell 03-07-12 11:32

Re: No sound Dell 4600 xp 2012
 
You should update your chipset drivers with this download first. There are two shown. The top is for English only.

http://downloadcenter.intel.com/Deta...lation+Utility

According to pcidatabase, the audio controller is intel 82801 EB/ER

If falconattack's driver does not work, use driversweeper again to clear the audio driver and try installing this one. It may take awhile to connect but you should get the download.

Your video card shows as Chip Number: RV280 Chip Description: Radeon 9200 SE Series - Secondary

Try this driver after removing your video drivers with drivesweeper if falconattack's driver link does not work for you.

m1c2 03-07-12 12:58

Re: No sound Dell 4600 xp 2012 -Fixed -Thx!!!!
 
Finally got it to work again. Thanks to your clear, simple -and quick(!!) help, falconattack. Really appreciate it.
Had to do a few things before I finally got my Hrdwre Wizard to finally load up the drivers you referred -which I'd already downloaded but couldn't get Wizard to install.
-So I downlded that Driver Sweeper you linked. Deleting a ton of duplicate and unnecessary sound and video drivers.
-Did "Uninstall/Delete" of all YELLOWED devices in Device Mngr.
-Tried to install the drives you recmnded/linked and the Hrdwr Wizrd did FINALLY find and install them but I got a "No INF drivers" waring after trying to install the R66845 /video driver. Googled "INF for XP" and was directed to Intel drivers for the needed INF driver. Installed INF then Hrdwre Wzrd was able to quickly install the R66845 /video driver.

1) Install first: R94481 ADI Codec-sound driver!
2) Install second: infinst_auto -The INF driver -install before installing the R66845 video driver!!
3) Install third: R66845 VIP my video driver-ATI 64MB All-in-Wonder 9000 Driver.

While trying to fix sound I also found this great free mixer/volume/mic booster. A small simple and free file: http://www.angelfire.com/oh4/quickmixer/QMixer.html

Thanks again!!!!!!!!!!

falconattack 03-07-12 19:31

Re: No sound Dell 4600 xp 2012 -Fixed -Thx!!!!
 
Quote:

Originally Posted by m1c2 (Post 1719692)
Finally got it to work again. Thanks to your clear, simple -and quick(!!) help, falconattack. Really appreciate it.
Had to do a few things before I finally got my Hrdwre Wizard to finally load up the drivers you referred -which I'd already downloaded but couldn't get Wizard to install.
-So I downlded that Driver Sweeper you linked. Deleting a ton of duplicate and unnecessary sound and video drivers.
-Did "Uninstall/Delete" of all YELLOWED devices in Device Mngr.
-Tried to install the drives you recmnded/linked and the Hrdwr Wizrd did FINALLY find and install them but I got a "No INF drivers" waring after trying to install the R66845 /video driver. Googled "INF for XP" and was directed to Intel drivers for the needed INF driver. Installed INF then Hrdwre Wzrd was able to quickly install the R66845 /video driver.

1) Install first: R94481 ADI Codec-sound driver!
2) Install second: infinst_auto -The INF driver -install before installing the R66845 video driver!!
3) Install third: R66845 VIP my video driver-ATI 64MB All-in-Wonder 9000 Driver.

While trying to fix sound I also found this great free mixer/volume/mic booster. A small simple and free file: http://www.angelfire.com/oh4/quickmixer/QMixer.html

Thanks again!!!!!!!!!!


Thank you for the feedback , enjoy your sound my friend !! :wave

m1c2 03-10-12 16:33

Re: No sound Dell 4600 xp 2012 -No sound AGAIN!
 
Dell 4600 No sound, again -due to Realtek AC97 messing it all up.

Dell Dimenson 4600 with XP SP3

I installed first:
The R94481 ADI Codec sound driver
then the Intel Chipset- infinst_autol The INF driver
then R66845 VIP my video driver-ATI 64MB All-in-Wonder 9000 Driver.
I had sound and video (still got wavey lines at start up and slow/lagging scrolling on web pages) but sound worked ok.


When I went to tweak my "sound-input" that's when I noticed things weren't right. i opened my Device Manager and saw the "Other Devices" and "Video Controller" still had those yellow ? marks.
I was advised by Dell to download "Realtek AC97". Which ALWAYS screws up my sound when I install it -get that blue screen etc and then sound is now completely gone!!

I also keep getting "NO ATI graphics" on start up.
"No INF"
"setup was unable to complete the installation try to setup display adapter with standard VGA driver".
Question: Do I need the giant 200 mb ATI Catalyst driver/file set up?
I never had this on my computer before. Why now?

I just did a Drver Sweep.

These are all the drivers I have:

-Intel Chipset- infinst_autol The INF driver.
-R94481 ADI Codec- sound driver
-R66845 -video driver ATI 64MB All-in-Wonder 9000
-R7546 -1nVidia 128 MB DDR Nvidia GeForce FX 5200
-R67150 -Ethernet driver for dell dimension 4600
-R85210 -ATI 128 MB DDR Radeon 9800 Pro, Driver,WinXP
-R80459 -Creative Labs Sound Blaster Audigy 2
-win2k_xp141950 - Intel Graphics Media Accelerator Driver for Windows XP
-6-11-pre-r300_xp-2k_dd_ccc_wdm_38185
-Win9x1361 - Intel Extreme Graphics 2 driver
-HDMI_R267
-PRO2K -Intel Wired Networking
-Realtek AC97_MB Intel 82801EBER ICH5-ICH5R- AC'97 Audio Controller




FromDevice Manager
in yellow:
Other Devices-
Multimedia Audio Controller

Device Instance Id:
PCI\VEN_8086&DEV_24D5&SUBSYS_01741028&REV_02\3&172E68DD&0&FD

Hardware Ids:
PCI\VEN_8086&DEV_24D5&REV_02
PCI\VEN_8086&DEV_24D5
PCI\VEN_8086&CC_040100
PCI\VEN_8086&CC_0401
PCI\VEN_8086
PCI\CC_040100
PCI\CC_0401

Video Controller
Device Instance Id:
PCI\VEN_1002&DEV_5D44&SUBSYS_4C421019&REV_01\4&1246FE7B&0&0108

Hardware Ids:
PCI\VEN_1002&DEV_5D44&SUBSYS_4C421019&REV_01
PCI\VEN_1002&DEV_5D44&SUBSYS_4C421019
PCI\VEN_1002&DEV_5D44&CC_038000
PCI\VEN_1002&DEV_5D44&CC_0380



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:22:56 PM, on 3/10/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPBar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPBar.dll
O4 - HKLM\..\Run: [SoundMax] "C:\Documents and Settings\ \Desktop\SMax4.exe" /tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: LastPass - file://C:\Program Files\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files\LastPass\context.html?cmd=fillforms
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPBar.dll
O9 - Extra 'Tools' menuitem: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPBar.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {682C59F5-478C-4421-9070-AD170D143B77} (Launcher Class) - http://www.dell.com/support/troubles.../Ode/pcd86.cab
O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofil...SystemLite.CAB
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 4092 bytes


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