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rrustin 12-22-12 16:36

Moneypak FBI Virus
Have a laptop running Windows 7 that is infected with the FBI warning virus. It does not allow starting in Safe Mode or even Command prompt without going to the FBI warning page.

Can anyone help me in removing this?


chaslang 12-22-12 19:52

Re: Moneypak FBI Virus
Welcome to Major Geeks!

Please do the below so that we can boot to System Recovery Options to run a scan.

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)

rrustin 12-22-12 20:42

Re: Moneypak FBI Virus
1 Attachment(s)
Thanks chaslang, I think I have that done. Hopefully attached.

chaslang 12-22-12 21:59

Re: Moneypak FBI Virus
1 Attachment(s)
You're welcome.

Download this >> Attachment 192953

Save fixlist.txt to your flash drive.
  • You should now have both fixlist.txt and FRST.exe on your flash drive.
Now reboot back into the System Recovery Options as you did previously.
Run FRST and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (See how to attach)

Now boot into normal Windows and continue with the below.

Attach theFixlog.txt file and then.

From normal Windows, run MGtools per the below instructions and attach the C:\ file.

Using MGtools

Make sure you tell me how things are working now!

rrustin 12-22-12 23:02

Re: Moneypak FBI Virus
2 Attachment(s)
Woo-Hoo! Warning is gone and all appears normal. Logs attached.

Thank you much!

chaslang 12-23-12 00:33

Re: Moneypak FBI Virus
You're welcome. There is a little more to remove.

Please download OTM by Old Timer and save it to your Desktop.
  • Right-click OTM.exe and select Run as administrator to run it.
  • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
    (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
    the code box

[start explorer]

  • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
    ) and choose Paste.
  • Now click the large!.png button.
  • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
  • Close OTM.
Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:
  • the C:\_OTM\MovedFiles log
  • C:\
Make sure you tell me how things are working now!

rrustin 12-23-12 09:50

Re: Moneypak FBI Virus
2 Attachment(s)
Got that done chaslang. Logs attached.

chaslang 12-23-12 13:46

Re: Moneypak FBI Virus
Okay so how your PC working now? I just want to make sure all is still good.

rrustin 12-23-12 14:11

Re: Moneypak FBI Virus
Everything seems to be working well. Thank you again for the help. It is much appreciated.

chaslang 12-23-12 16:54

Re: Moneypak FBI Virus
You're welcome.

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
  2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
  3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  5. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
  6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
    related to MGtools and some other items from our cleaning procedures.
  7. After doing the above, you should work thru the below link:

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