MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Malware Removal
Register FAQ Members List Calendar Casino Mark Forums Read

Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


Reply
 
Thread Tools Display Modes
  #1  
Old 10-17-08, 19:31
Figly Figly is offline
Private E-2
 
Join Date: Oct 2008
Posts: 14
Thanks: 3
Thanked 0 Times in 0 Posts
Default Hope I got rid of everything!

Hi, first post on the site, but have been a fan for a while and appreciate all that you guys do.

Anyway, trying to clean up my friend's laptop, she got some pretty nasty malware (and a ton of it), and I just wanted to make sure it was all gone before i gave it back. If you could take a quick look at the logs and let me know, that would be much appreciated.

Thanks in advance!
Attached Files
File Type: txt SASlog.txt (5.1 KB, 2 views)
File Type: zip MGlogs.zip (61.7 KB, 2 views)
File Type: txt mbam-log.txt (4.2 KB, 2 views)
Reply With Quote
Sponsored links
  #2  
Old 10-17-08, 19:32
Figly Figly is offline
Private E-2
 
Join Date: Oct 2008
Posts: 14
Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Hope I got rid of everything!

And here's the last log.
Attached Files
File Type: txt combofixlog.txt (15.8 KB, 3 views)
Reply With Quote
  #3  
Old 10-18-08, 23:04
bjgarrick's Avatar
bjgarrick bjgarrick is offline
MajorGeeks Admin - Malware Expert
 
Join Date: Oct 2004
Location: Southern Alabama
Posts: 16,069
Thanks: 0
Thanked 224 Times in 221 Posts
Default Re: Hope I got rid of everything!

Welcome to MajorGeeks.com!

First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.

Pre-Instructions:
Print out these instructions or save them to a text file so that you can operate with All Browser Windows CLOSED.

Step 1:
Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
Quote:
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
Again, make sure ALL browser windows are closed when you click FIX.

Step 2:
Now we need to use ComboFix to remove a bunch of malware files.
  • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    • If it is not on your Desktop, the below will not work.
  • Open Notepad and copy/paste the text in the below quote box into it:
Quote:
KILLALL::

File::
C:\WINDOWS\fezabi.inf
C:\WINDOWS\ukufec~1._sy
C:\WINDOWS\fezabi.inf
C:\WINDOWS\system32\agug.dll
C:\WINDOWS\system32\hgGyyvVp.dll
C:\Program Files\Common Files\ytet.reg
C:\Program Files\Common Files\anucadi.inf
C:\Program Files\Common Files\dowosur.lib
C:\Program Files\Common Files\uguboqos.dl
C:\Documents and Settings\Kayla\Application Data\uvuxi.scr
C:\Documents and Settings\Kayla\Application Data\hitoh.pif
C:\Documents and Settings\All Users\Application Data\akepyf.com
C:\Documents and Settings\Kayla\Application Data\gyzugyba.exe
C:\Documents and Settings\All Users\Application Data\akepyf.com
C:\Documents and Settings\All Users\Application Data\oducit~1.dl
C:\Documents and Settings\All Users\Application Data\xqkcebzs.dik
C:\Documents and Settings\Kayla\Local Settings\Application Data\veki.exe
C:\Documents and Settings\Kayla\Local Settings\Application Data\uburud.ban
C:\Documents and Settings\Kayla\Local Settings\Application Data\dcbc2a~1.ini

Folder::
C:\Program Files\akl
C:\Program Files\Viewpoint
C:\Program Files\PCHealthCenter
C:\Program Files\RAPID ANTIVIRUS
C:\Program Files\Common Files\WISEIN~1
C:\Documents and Settings\Kayla\Application Data\5
C:\Documents and Settings\Kayla\Application Data\INSTAL~1
C:\Documents and Settings\All Users\Application Data\Viewpoint
C:\Documents and Settings\All Users\Application Data\EHEVIPCF

Registry::
[-HKEY_CLASSES_ROOT\CLSID\{e1249628-4fee-4552-b039-d1842c4f8ba5}]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e1249628-4fee-4552-b039-d1842c4f8ba5}]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"SunJavaUpdateSched"=-
"QuickTime Task"=-
"ISUSScheduler"=-
"ISUSPM Startup"=-
"ISUSPM"=-
"HP Software Update"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\policies\Explorer]
"NoDrives"=-
  • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
  • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
  • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
  • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  • Follow the prompts.
  • When it finishes, a log will be produced named c:\combofix.txt
  • I will ask for this log below
Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Step 3:
Default Security Settings

To Default Security Settings:
For Internet Explorer 6 users:
Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up navigate to the Security Tab and click Default Level for the following:
  • Internet
  • Local Intranet
  • Trusted Sites
  • Restricted Sites.
Click OK to exit.

For Internet Explorer 7 users:
Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up, navigate to the Security Tab and simply click the "Reset all zones to default level" button. Click OK to exit.

Step 4:
Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main ATF Cleaner menu to close the program.


Step 5:
Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:
  • C:\ComboFix.txt
  • C:\MGlogs.zip
Make sure you tell me how things are working now!

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

Last edited by bjgarrick; 10-19-08 at 00:00..
Reply With Quote
  #4  
Old 10-19-08, 17:12
Figly Figly is offline
Private E-2
 
Join Date: Oct 2008
Posts: 14
Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Hope I got rid of everything!

Thank you!

So far, I have not noticed any unusual activity since I first ran the cleaning the first time.

The new logs are attached.
Attached Files
File Type: txt ComboFix.txt (15.2 KB, 1 views)
File Type: zip MGlogs.zip (62.0 KB, 1 views)
Reply With Quote
  #5  
Old 10-19-08, 21:37
bjgarrick's Avatar
bjgarrick bjgarrick is offline
MajorGeeks Admin - Malware Expert
 
Join Date: Oct 2004
Location: Southern Alabama
Posts: 16,069
Thanks: 0
Thanked 224 Times in 221 Posts
Default Re: Hope I got rid of everything!

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significan amount of resources ( except a little disk space ) until you run a scan.
  2. If we used Pocket Killbox during your cleanup, do the below
    • Run Pocket Killbox and select File, Cleanup, Delete All Backups
  3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
    • "%userprofile%\Desktop\combofix" /u
      • Notes: The space between the combofix" and the /u, it must be there.
      • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    • Delete the C:\combofix folder from combofix (if it exists)
  4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  5. Go to add/remove programs and uninstall HijackThis.
  6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
  7. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
  8. After doing the above, you should work thru the below link:
Reply With Quote
The Following User Says Thank You to bjgarrick For This Useful Post:
Figly (10-20-08)
Sponsored links
  #6  
Old 10-20-08, 17:52
Figly Figly is offline
Private E-2
 
Join Date: Oct 2008
Posts: 14
Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Hope I got rid of everything!

Outstanding, I and my friend both give our thanks for all of your help.

Out of curiosity, how does one learn to read these logs and know what to remove and how to remove it? (Besides experience of course). I would like to get started with this, is there any good documentation or tutorials you would recommend?

Thanks!
Reply With Quote
  #7  
Old 10-20-08, 23:51
bjgarrick's Avatar
bjgarrick bjgarrick is offline
MajorGeeks Admin - Malware Expert
 
Join Date: Oct 2004
Location: Southern Alabama
Posts: 16,069
Thanks: 0
Thanked 224 Times in 221 Posts
Default Re: Hope I got rid of everything!

Quote:
Originally Posted by Figly View Post
Out of curiosity, how does one learn to read these logs and know what to remove and how to remove it? (Besides experience of course). I would like to get started with this, is there any good documentation or tutorials you would recommend?
The best way to learn is to do it and have someone who knows it to correct you when you're wrong. I started this years ago knowing how to turn on a computer, I had someone who knew exactly what they were doing help me and correct me when I messed up.

If you really want to learn this stuff, search thru this forum and look at the logs and see what we remove and how we do it.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Really hope you might be able to help :s Jdrew1989 Hardware 1 09-03-08 10:50
Hope someone knows what to do slb Software 4 07-20-07 17:43
Hi all, I hope there is help for me here ! Cherice Majorgeeks Welcome Center 3 12-17-06 00:48
Hope this is possible! Lawdog2705 Hardware 2 07-17-04 07:13


All times are GMT -5. The time now is 23:46.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds


All content Copyright MajorGeeks.com source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger