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  #1  
Old 02-25-12, 14:20
akm akm is offline
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Question Broadcom TMP problem ???

Device Manager shows problems with Broadcom TMP (scrnshot attached) and updating drivers etc has not changed status.

Seems like problem started after updated drivers for Broadband NetXtreme 57xx Gigabit Controller, but not sure.

Having problems connecting with internet... need to disable/enable 1394 Net Adapter and Broadcom NetXtreme 57xx Gigabit C sometimes in order to connect, but not sure that is part of problem.

Have tried broadcom.dom, but no help there, that could find.

Thoughts on where to look for help ?
Attached Images
File Type: jpg BroadcomTPM-DeviceMgrQues-120224.JPG (66.6 KB, 4 views)
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Old 02-25-12, 14:46
tgell tgell is offline
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Default Re: Broadcom TMP problem ???

Did you install the Broadcom TPM driver? I would create a restore point before install.

http://www.dell.com/support/drivers/...eId=2731101018

http://en.wikipedia.org/wiki/Trusted_Platform_Module
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Old 02-26-12, 03:07
akm akm is offline
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Default Re: Broadcom TMP problem ???

Quote:
Originally Posted by tgell View Post
Did you install the Broadcom TPM driver? I would create a restore point before install.
http://www.dell.com/support/drivers/...eId=2731101018
http://en.wikipedia.org/wiki/Trusted_Platform_Module
Thank you for the info and links !

Downloaded the driver updates and did 'Run' c:\dell\drivers\R170381.

That didnt start anything, so went to c:\dell\drivers\R170381\tmp and started driver install with BCM_Full.msi.

That ran a driver installer, but after finished and restarted, it didnt change the status (yellow mark) at Device Manager/System devices/Broadcom TPM.

May have missed something ?
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Old 02-26-12, 08:01
tgell tgell is offline
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Default Re: Broadcom TMP problem ???

Did you do this in an admin account? Try manually installing.

Go into Device Manager and right click BroadcomTPM. Then at the Driver tab, select Update Driver. Do not let Windows automatically detect. Point it to btpmw32.inf in the R170381 folder, not to the inf in the TPMdriver sub-folder.

http://pcsupport.about.com/od/fixthe...tedriverxp.htm
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Old 10-18-12, 14:38
akm akm is offline
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Question Re: Broadcom TMP problem ???

Think we tried below suggestions and still not getting fix.
Downloaded latest driver and appears (see attached scrnshot) it was saved in /drivers/WH2VV, but wont let 'ok' when highlight that directory, when trying to install via device manager, and 'browse for folder'.
Using admin login.
Missing something ?


Quote:
Originally Posted by tgell View Post
Did you do this in an admin account? Try manually installing.
Go into Device Manager and right click BroadcomTPM. Then at the Driver tab, select Update Driver. Do not let Windows automatically detect. Point it to btpmw32.inf in the R170381 folder, not to the inf in the TPMdriver sub-folder.
http://pcsupport.about.com/od/fixthe...tedriverxp.htm
Attached Images
File Type: jpg BroadcomTPMversA01-Install-121018.jpg (96.4 KB, 4 views)
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Old 10-18-12, 15:56
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Default Re: Broadcom TMP problem ???

I found these directions:
Quote:
Install

1.Double-click the new icon on the desktop labeled R170381.EXE.
2.The Self-Extracting window appears and prompts you to extract or
unzip to C:DELLDRIVERSR170381. Write down this path so the executable (I.e.
Setup.exe) file can be found later.
3.The Self-Extractor window appears.
4.Click OK.
5.After completing the file extraction, if the Self-Extractor
window is still open, close it.
6.Click the Start button and then click Run.
7.Type C:DELLDRIVERSR170381 in the Open textbox and then click OK.
8.Follow the on-screen installation instructions.
Seems like you need to go through steps 6, 7 and 8.

I see you never finished this thread
http://forums.majorgeeks.com/showthread.php?p=1695768
which is about the other item showing a problem.
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