MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Software
Register FAQ Members List Calendar Casino Mark Forums Read

Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.


Reply
 
Thread Tools Display Modes
  #1  
Old 06-20-12, 03:38
Kiyda Kiyda is offline
Private E-2
 
Join Date: Jun 2012
Posts: 3
Thanks: 0
Thanked 0 Times in 0 Posts
Default There's an ad on my Netflix player.

A few days ago an ad appeared at the top of my Netfix online instant player. The ad is different every time and cuts off the bottom of my screen. The ad also appears on YouTube. It isn't much of a problem except that it prevents me from navigating between episodes and reading the subtitles in foreign movies. I ran Malware on my computer 3 times and it is still there. I took a picture that will be on Photo Bucket as soon as it is working again.
Reply With Quote
Sponsored links
  #2  
Old 06-20-12, 09:59
plodr's Avatar
plodr plodr is online now
Major Geek Extraordinaire
 
Join Date: Sep 2007
Location: at my computer
Posts: 14,376
Thanks: 204
Thanked 2,613 Times in 2,418 Posts
Default Re: There's an ad on my Netflix player.

Quote:
Netflix does not push advertisements to members using our service.
Source: http://support.netflix.com/en/node/1891
check for malware on your computer.
__________________
7" ASUS eeepc lubuntu 14.04
Aspire V5 7 HomePremium
Reply With Quote
  #3  
Old 06-20-12, 12:56
Kiyda Kiyda is offline
Private E-2
 
Join Date: Jun 2012
Posts: 3
Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: There's an ad on my Netflix player.

I ran Malware 3 times and it said it got rid of everything. Here's what it looks like:
http://http://s1144.photobucket.com/...3/username361/
Reply With Quote
  #4  
Old 06-20-12, 13:30
LauraR's Avatar
LauraR LauraR is offline
MajorGeeks Super-Duper Moderator
 
Join Date: Mar 2007
Location: Northeast, USA
Posts: 11,434
Thanks: 742
Thanked 1,567 Times in 1,135 Posts
Default Re: There's an ad on my Netflix player.

Quote:
Originally Posted by Kiyda View Post
I ran Malware 3 times and it said it got rid of everything. Here's what it looks like:
http://http://s1144.photobucket.com/...3/username361/
It is the nature of malware these days that it is very hard to get rid of. The fact that you ran scans and it seems you are indicating that 'it got rid of everything' means that it did find something (assuming I'm reading your post correctly).

You did not state what you used to scan your computer, or what protection you have.

You need to give as much info as possible.

As plodr stated, Netflix does not advertise on their streaming videos, therefore, you still have some adware/malware/or something inserting ads. Based on your pictures, it also says "ads not by this site"

We have a malware removal forum, which is where you will need to go in order to get help: Malware Removal

If you do want help, you will need to perform these steps: READ & RUN ME FIRST Malware Removal Guide (incl. spyware, virus, trojan, hijacker)

Unfortunately, the bulk of malware now requires multiple scans with different software and in a lot of cases, it requires some manual removal instructions (which our experts can give you if needed) as well.



Just to add: One thing you can try to see if it works....Install Adblock Plus to your Firefox. It is free to use and will eliminate most ads on websites. https://addons.mozilla.org/en-US/fir...dl-mostpopular
__________________
It has become appallingly obvious that our technology has exceeded our humanity.
~Albert Einstein
Major Geeks on Facebook
Major Geeks Newsletter

Last edited by LauraR; 06-20-12 at 13:37..
Reply With Quote
  #5  
Old 07-17-12, 14:18
texasgameboy15x texasgameboy15x is offline
Private E-2
 
Join Date: Jul 2012
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: There's an ad on my Netflix player.

This walkthrough about removing java cache helped me right away with this ad on netflix problem!

http://forums.majorgeeks.com/showthread.php?t=230267
Reply With Quote
Sponsored links
  #6  
Old 06-20-12, 12:57
Kiyda Kiyda is offline
Private E-2
 
Join Date: Jun 2012
Posts: 3
Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: There's an ad on my Netflix player.

Sorry, I don't know if that link worked. Copy and paste this please:
http://s1144.photobucket.com/albums/o483/username361/
Reply With Quote
Reply

Tags
ads, netflix

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Netflix Nedlamar The Lounge 8 02-28-12 18:26
The Netflix Player (Roku LauraR The Lounge 10 01-28-10 07:56
Netflix Pop-up Schaeffdog Software 3 08-19-09 15:53
One Pop Up I Just Can't Get Rid Of (Netflix) mfletcher35 Malware Removal 14 12-15-07 10:50


All times are GMT -5. The time now is 12:10.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds


All content Copyright MajorGeeks.com source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger